Clinical Support Specialist (Pain Management/Neuromodulation) • Dublin Adecco IE
Thank you for your interest in the position of Clinical Support Specialist (Pain Management/Neuromodulation)
in Dublin
with Adecco IE.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinical Support Specialist (Pain Management/Neuromodulation) with Adecco IE in Dublin, United Kingdom\n\nThe Company: Our client are a very well established medical device company, with an excellent reputation in the Irish market. They provide best-in-class training for their employees and have been named a \"Great Place to Work\" once again in 2024. The Person: The successful candidate will join the Pain Management Team to promote our products through education of current and potential customers by providing excellent clinical education and support. You will build relationships with all business partners, confidently manage complex product offerings, and ideally have prior experience in operating theatres, either in a support or nursing capacity.The role will involve support in both a clinical as well as theatre environment. Your role will involve engaging with customers to understand their needs and collaborating with the Operations Team to ensure all stakeholders' needs are met. Additionally, you will work with the Pain Management Team to drive sales growth. We are committed to delivering first-class service. All our clinical and sales representatives are equipped to provide expert advice on the ward, in the OR, or in the patient's home. Our focus on customer obsession and detailed product expertise ensures unrivaled customer care and ongoing product support. The Role: Reporting to the Sales Director, you will be responsible for sales and clinical support of Pain Management products. You will work closely with the current Pain Management Team, customers, and patients to provide clinical and technical support and education. *Note: this role is more focused on clinical support than sales. While our company has a 32-county focus, your primary responsibility will be Leinster, primarily Dublin, with a flexible approach to travel to other regions as required weekly. Basic Requirements: Relevant clinical qualification with at least 1-3 years' experience Business/Sales qualification is an advantage Willingness to work in a clinical support role Capable of working in a theatre environment and managing cases Excellent interpersonal skills Quick analytical mind Proven attention to detail and follow through Flexible attitude and focus on teamwork Capacity to integrate easily Ability to work to deadlines Ambition to progress Computer literate in Microsoft Office Clean, full driving license Roles & Responsibilities: Reporting to the Director of Sales and working with the wider team, your roles and responsibilities reflect our key principles: Knowledge & Experience: Develop and maintain a broad understanding of the sales and support process Maintain up-to-date specialist technical knowledge Train across a range of products and markets Ensure continued professional development (CPD) requirements are consistently met Stay informed about competitor activities and key market developments Customer Support: Provide clinical and technical support and education to end users (patients) Ensure customer relationships are maintained and sales targets are achieved Relationship Management: Establish in-depth relationships with customers, gaining credibility and trust Tailor your approach to influence key decision-makers successfully Develop relationships with external bodies relevant to our sector Share knowledge and provide assistance and advice to colleagues Commercial Awareness: Understand the objectives and priorities of the market Apply basic principles of budgeting and stock control Negotiate contractual terms within the framework of agreed policies and procedures Support and contribute to the tendering process as required Planning and Organization: Plan, organize, and prioritize daily work routine to meet customer and team requirements Compensation Package: 40k+ (DOE) + 10% bonus Pension Healthcare Company car Lunch allowance 26 days annual leave Profit share Income Protection Fuel card,company credit card *all candidates with a clinical (nursing, physio etc) are encouraged to apply and specific experience in pain management/neuromodulation not required, though a plus. Adecco Ireland is acting as an Employment Agency in relation to this vacancy. Please apply with your CV to: Cian Ryan"}