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Saving... jI85koNI Royal Free London NHS Foundation Trust {"required":[],"optional":[{"id":"quefagfd","grouping":"General Questions","question":"What interests you most about working in a Community Diagnostic Centre, and specifically at the Royal Free London NHS Foundation Trust?"},{"id":"queRp0X0","grouping":"Role-Specific Questions","question":"Describe your approach to managing multiple patient referrals while ensuring timely communication with all stakeholders. What tools and strategies do you use to prioritize tasks?"},{"id":"quedso9L","grouping":"Role-Specific Questions","question":"How do you ensure that patient administration complies with established Trust policies and procedures? Can you give an example of a situation where you ensured compliance?"},{"id":"queYhDua","grouping":"Role-Specific Questions","question":"What methods do you use to monitor and resolve bottlenecks or delays in patient pathways? Can you provide an example of a challenge you’ve successfully navigated in this area?"},{"id":"queDGrQX","grouping":"Role-Specific Questions","question":"In your opinion, what is the importance of effective communication with patients, families, and carers in a clinical setting? How have you facilitated this in the past?"},{"id":"queuV71H","grouping":"Problem-Solving and Decision-Making","question":"Describe a situation in which you had to handle a high-pressure environment. How did you manage your time and ensure accuracy when booking or rebooking patient appointments?"},{"id":"quee4P6H","grouping":"Problem-Solving and Decision-Making","question":"If you identified a capacity issue with appointments booked, what steps would you take to ensure it is addressed in a timely manner?"},{"id":"queLvTpn","grouping":"Team Collaboration and Communication","question":"How do you approach liaising with various staff members, such as Radiographers, Technicians, and Service Leads, to facilitate effective patient care? Give an example of a successful collaboration."},{"id":"queqRkRV","grouping":"Team Collaboration and Communication","question":"What tools or systems have you used in the past for tracking patient referrals and appointments? How do these tools improve workflow and communication?"},{"id":"queZ2d3t","grouping":"Adaptability and Coverage","question":"Given the potential need for cross-cover at different sites, how comfortable are you with adapting to varying environments and teams? Can you share an experience where you successfully adapted to a new working situation?"},{"id":"queUCCz6","grouping":"Adaptability and Coverage","question":"How would you handle a situation where you are required to implement a new process or procedure with little prior knowledge? What steps would you take to familiarize yourself?"},{"id":"queSQMHR","grouping":"Continuous Improvement and Learning","question":"What steps do you take to stay up-to-date with changes in healthcare policies, especially related to patient administration?"},{"id":"queoqLY2","grouping":"Continuous Improvement and Learning","question":"Describe a time when you identified an area for improvement within an administrative process. What action did you take, and what was the outcome?"},{"id":"queVFebn","grouping":"Final Questions","question":"Do you have any questions for us about the role, the team, or the Royal Free London NHS Foundation Trust?"}]} ![]()
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Practice Interview
Practice Interview
Band 4 Community Diagnostic Centre Clinical Pathway Administrator • London
Royal Free London NHS Foundation Trust
Thank you for your interest in the position of Band 4 Community Diagnostic Centre Clinical Pathway Administrator
in London
with Royal Free London NHS Foundation Trust.
Royal Free London NHS Foundation Trust
This is a video practice interview and we use your
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We record your answers one at a time. The whole thing should take you less than five minutes.
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1. What interests you most about working in a Community Diagnostic Centre, and specifically at the Royal Free London NHS Foundation Trust? What interests you most about working in a Community Diagnostic Centre, and specifically at the Royal Free London NHS Foundation Trust?
2. Describe your approach to managing multiple patient referrals while ensuring timely communication with all stakeholders. What tools and strategies do you use to prioritise tasks? Describe your approach to managing multiple patient referrals while ensuring timely communication with all stakeholders. What tools and strategies do you use to prioritise tasks?
3. How do you ensure that patient administration complies with established Trust policies and procedures? Can you give an example of a situation where you ensured compliance? How do you ensure that patient administration complies with established Trust policies and procedures? Can you give an example of a situation where you ensured compliance?
4. What methods do you use to monitor and resolve bottlenecks or delays in patient pathways? Can you provide an example of a challenge you’ve successfully navigated in this area? What methods do you use to monitor and resolve bottlenecks or delays in patient pathways? Can you provide an example of a challenge you’ve successfully navigated in this area?
5. In your opinion, what is the importance of effective communication with patients, families, and carers in a clinical setting? How have you facilitated this in the past? In your opinion, what is the importance of effective communication with patients, families, and carers in a clinical setting? How have you facilitated this in the past?
6. Describe a situation in which you had to handle a high-pressure environment. How did you manage your time and ensure accuracy when booking or rebooking patient appointments? Describe a situation in which you had to handle a high-pressure environment. How did you manage your time and ensure accuracy when booking or rebooking patient appointments?
7. If you identified a capacity issue with appointments booked, what steps would you take to ensure it is addressed in a timely manner? If you identified a capacity issue with appointments booked, what steps would you take to ensure it is addressed in a timely manner?
8. How do you approach liaising with various staff members, such as Radiographers, Technicians, and Service Leads, to facilitate effective patient care? Give an example of a successful collaboration. How do you approach liaising with various staff members, such as Radiographers, Technicians, and Service Leads, to facilitate effective patient care? Give an example of a successful collaboration.
9. What tools or systems have you used in the past for tracking patient referrals and appointments? How do these tools improve workflow and communication? What tools or systems have you used in the past for tracking patient referrals and appointments? How do these tools improve workflow and communication?
10. Given the potential need for cross-cover at different sites, how comfortable are you with adapting to varying environments and teams? Can you share an experience where you successfully adapted to a new working situation? Given the potential need for cross-cover at different sites, how comfortable are you with adapting to varying environments and teams? Can you share an experience where you successfully adapted to a new working situation?
11. How would you handle a situation where you are required to implement a new process or procedure with little prior knowledge? What steps would you take to familiarise yourself? How would you handle a situation where you are required to implement a new process or procedure with little prior knowledge? What steps would you take to familiarise yourself?
12. What steps do you take to stay up-to-date with changes in healthcare policies, especially related to patient administration? What steps do you take to stay up-to-date with changes in healthcare policies, especially related to patient administration?
13. Describe a time when you identified an area for improvement within an administrative process. What action did you take, and what was the outcome? Describe a time when you identified an area for improvement within an administrative process. What action did you take, and what was the outcome?
14. Do you have any questions for us about the role, the team, or the Royal Free London NHS Foundation Trust? Do you have any questions for us about the role, the team, or the Royal Free London NHS Foundation Trust?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nBand 4 Community Diagnostic Centre Clinical Pathway Administrator with Royal Free London NHS Foundation Trust in London, England, United Kingdom\n\n BASE Finchley Memorial Community Diagnostic Centre (CDC), occasional requirement to attend other Royal Free London sites. Monday to Sunday, from 8am to 8pm. Finchley Memorial CDC works in close collaboration with its sister site Wood Green CDC, hosted by Whittington Health NHS Trust. As the service develops there is a potential requirement for staff working at either site to cross cover. Job Summary Provide an efficient, effective, and proactive administrative support service for the Community Diagnostic Centre, based at Finchley Memorial Hospital, liaising with patients, Radiographers, Technicians and Service Leads. Manage referrals received by the referring Trusts and ensure they are placed on an appropriate pathway. Ensure effective communication channels are in place and that key stakeholders including patients, families and carers are informed of the communication details and hours of work. Identify and seek to resolve bottlenecks or delays in the patients’ pathways, escalating issues where necessary to the Admin Team Leader. Ensure that all patient administration is carried out in line with Trust policies and procedures. Coordinate/ book or rebook appropriate appointments for patients in- line with referring Trusts access policy. Liaise with referring Trusts by sending End of Day reports for each diagnostic modality. Ensure the patient understands their care pathway and is aware of appointments and any changes. Monitor the capacity across all modalities and escalate any capacity issues. Ensure all appointments are compliant with the Trust Access Policy and national targets. Where appointments are cancelled these should be rebooked within the appropriate time frame. Ensure that clinics are booked to the correct capacity as according to clinic look ahead list produced by the clinical pathway manager. The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests. Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top For more information please follow link https://www.royalfreelondonjobs.co.uk/ For further details / informal visits contact: Name: Anila Nair Job title: Service Manager Email address: anila.nair@nhs.net Telephone number: 07711023938"}