{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPractice Nurse with Dalton Terrace Surgery in York, Yorkshire, United Kingdom\n\n Job summary Working in the beautiful city of York, the successfulapplicant will provide a practice nursing service to patients, includingchronic disease management and other specialist areas, taking appropriateinitiative and working independently. The post holder works as part of the clinical team to meet theneeds of patients, leading when appropriate. The Practice has a commitment to excellent patient care,quality improvement and teaching. It is expected that all of our clinicians areactively committed to supporting these aims and participate in relevantactivities when appropriate. Main duties of the job Assess the needs of patients, providing appropriate care/treatmentin conjunction with the GP, or independently, as appropriate. Refer to colleagues or other agencies as appropriate. Provide the full range of nursing services, includingvenepuncture, ECG measurement, blood pressure measurement, urinalysis,vaccinations and immunisations (children and adults including travel), babyclinic, injections, cervical smears, swabs, travel services, health checks,assessment of risk factors, lifestyle advice, weight management, smokingcessation, suture removal, wound care, family planning, etc. Manage the care of patients with long term conditions. This mayinclude organisational responsibility for specific disease areas. Assess, plan, implement and evaluate treatment plans for patientswith long term conditions (or at risk of developing one) that meet identifiedneeds and promote health and well-being. Select appropriate tests for patients and interpret and act onresults where appropriate. Educate and support patients as needed, including adopting healthylifestyles, appropriate self-care for minor illness and following care plans forlong term conditions. Assist in minor surgery procedures and IUD/implant fitting whenrequired. About us Dalton Terrace Surgery operates from premises near the centre of York providing a high quality service to 10,000 patients. The Practice has a 'family' feel to it andoperates a Personal List system which is central to the consistently excellent care that the patients receive. This is reflected in the National GP Patient Survey results which are consistently good. You'll like it working here! Job description Job responsibilities Responsibilities for patient care Assess the needs of patients, providing appropriate care/treatmentin conjunction with the GP, or independently, as appropriate. Refer to colleagues or other agencies as appropriate. Provide the full range of nursing services, includingvenepuncture, ECG measurement, blood pressure measurement, urinalysis,vaccinations and immunisations (children and adults including travel), babyclinic, injections, cervical smears, swabs, travel services, health checks,assessment of risk factors, lifestyle advice, weight management, smokingcessation, suture removal, wound care, family planning, etc. Manage the care of patients with long term conditions. This mayinclude organisational responsibility for specific disease areas. Assess, plan, implement and evaluate treatment plans for patientswith long term conditions (or at risk of developing one) that meet identifiedneeds and promote health and well-being. Select appropriate tests for patients and interpret and act onresults where appropriate. Support effective treatment and prescribing by working withpatients in order to support adherence to prescribed treatments, reviewingmedication for therapeutic effectiveness, and providing information and advice(including over-the-counter medication) on medication regimens, side-effectsand interactions. Educate and support patients as needed, including adopting healthylifestyles, appropriate self-care for minor illness and following care plans forlong term conditions. Assist in minor surgery procedures and IUD/implant fitting whenrequired. Prioritise health problems and intervene appropriately to assistthe patient in complex, urgent or emergency situations, including initiation ofeffective emergency care. Organise and/or run initiatives, including contacting patients, toimprove uptake of screening, vaccinations or other services and support theachievement of targets (e.g. under the Quality and Outcomes Framework). Maintain accurate and contemporaneous records to relevantprofessional standards/guidelines. Teaching and Training Take responsibility for own development, learning and performanceincluding participating in clinical supervision and training as necessary toupdate skills and knowledge and maintaining a record of own personal development. Receive review and appraisal within the Practice. Participate in the educational and training events of thePractice. Participate in the induction of new staff, students and otherattached professionals as necessary. Contribute to and deliver in-house training sessions for clinicaland non-clinical staff. Provide training to other staff where relevant to the post. Feedback training or other information to team where appropriate. Provide mentorship of staff in appropriate circumstances. Communication Communicate effectively with clinical and non-clinical colleaguesto ensure the smooth running of the practices. Liaise with members of the Primary Health Care Team, communityservices, hospitals, other NHS staff and other agencies (such as localauthority, social services and voluntary agencies) in order to assureappropriate care is provided for patients. Attend external meetings as requested. Communicate effectively with patients and carers, recognisingtheir needs for alternative methods of communication. Demonstrate sensitive communication styles to ensure patients arefully informed and consent to treatment. When required, communicate difficult, unpleasant, or sensitivemessages to patients and families. Act as an advocate when representing patients and colleagues. Teamwork Work as an effective and responsible team member, supportingothers and the wider team, in a flexible and approachable manner. Understand own role and scope within the organisation and identifyhow this may develop over time. Participate in team activities that create opportunities toimprove patient care. Ensure clear understanding of and appropriate utilisation ofservices and referral mechanisms and policies to meet patient need. Participate in weekly Practice Development Meetings, PrimaryHealth Care Team meetings and others as appropriate. Information Resources Review, enter and process data using accurate codes in order toensure easy and accurate information retrieval for monitoring, financial andaudit processes. Understand and follow the requirements of confidentiality(including the Data Protection Act) and the Freedom of Information Act andrefer on any queries as appropriate. Follow Practice policy regarding the use of email and computertasks as the main internal method of non-verbal communication and the use ofthe internet as the main source of internal and external information, includingthe retrieval of relevant information for patients on their condition. Organisation/Quality Work with the Nursing Team Leader to enhance nursing services andimprove the quality of patient care. This will include taking on particularareas of clinical and non-clinical responsibility where appropriate. Support senior staff in the development, organisation,implementation and evaluation of appropriate and effective services andpolicies. Carry out administration and projects and lead on areas of work,as requested. Recognise and work within own competence and relevant professionalcodes of conduct as set out by the Nursing and Midwifery Council. Follow Practice policies, including Security and InformationGovernance. The efficient and prompt delivery of administrative tasks. Prioritise, organise and manage own workload in a manner thatmaintains and promotes quality. Deliver care to National Service Frameworks, NICE guidelines,NHS/CCG policy and evidence-based care. Assess effectiveness of care delivery through self and peerreview, benchmarking and formal evaluation. Utilise the audit cycle as a means of evaluating the quality ofwork, implementing improvements where required. Participate in quality improvement initiatives, includingSignificant Event Analysis, peer review and the review of patient complaints. Cooperate fully and openly with the investigation of patientcomplaints (or other investigations), including drafting responses tocomplaints as appropriate. Support and work towards the achievement of national standards(e.g. Quality and Outcomes Framework), local NHS/CCG standards and Practicestandards. Participate in commissioning initiatives and programmes asrequired. Support the aims and objectives of the Practice and contribute tothe ongoing development of the Practice as required. Equality and diversity Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures. Respect the privacy, dignity and beliefs of patients, carers,visitors and co-workers. They must be treated equally, irrespective of gender,ethnic origin, age, disability, sexual orientation, religion, etc. Follow the Practice chaperoning policy. Be aware of statutory procedures, local guidance and referralcriteria regarding protection of children and vulnerable adults, includingPractice policies. Follow the guidance and policies and take action in anappropriate manner. Health, safety and security Apply infection control measures according to local and nationalguidelines. Use the personal security systems within the workplace accordingto Practice guidelines. Manage and assess risk within the areas of responsibility,ensuring adequate measures are in place to protect self, colleagues andpatients. Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system. Ensure the safe storage, rotation and disposal of vaccines anddrugs. Monitor work areas and practices to ensure they are safe and freefrom hazards and conform to health, safety and security legislation, policies,procedures and guidelines Other Give good and regular attendance. Maintain a tidy and organised work area. Any other duty as requested, including covering for absentcolleagues. Job description Job responsibilities Responsibilities for patient care Assess the needs of patients, providing appropriate care/treatmentin conjunction with the GP, or independently, as appropriate. Refer to colleagues or other agencies as appropriate. Provide the full range of nursing services, includingvenepuncture, ECG measurement, blood pressure measurement, urinalysis,vaccinations and immunisations (children and adults including travel), babyclinic, injections, cervical smears, swabs, travel services, health checks,assessment of risk factors, lifestyle advice, weight management, smokingcessation, suture removal, wound care, family planning, etc. Manage the care of patients with long term conditions. This mayinclude organisational responsibility for specific disease areas. Assess, plan, implement and evaluate treatment plans for patientswith long term conditions (or at risk of developing one) that meet identifiedneeds and promote health and well-being. Select appropriate tests for patients and interpret and act onresults where appropriate. Support effective treatment and prescribing by working withpatients in order to support adherence to prescribed treatments, reviewingmedication for therapeutic effectiveness, and providing information and advice(including over-the-counter medication) on medication regimens, side-effectsand interactions. Educate and support patients as needed, including adopting healthylifestyles, appropriate self-care for minor illness and following care plans forlong term conditions. Assist in minor surgery procedures and IUD/implant fitting whenrequired. Prioritise health problems and intervene appropriately to assistthe patient in complex, urgent or emergency situations, including initiation ofeffective emergency care. Organise and/or run initiatives, including contacting patients, toimprove uptake of screening, vaccinations or other services and support theachievement of targets (e.g. under the Quality and Outcomes Framework). Maintain accurate and contemporaneous records to relevantprofessional standards/guidelines. Teaching and Training Take responsibility for own development, learning and performanceincluding participating in clinical supervision and training as necessary toupdate skills and knowledge and maintaining a record of own personal development. Receive review and appraisal within the Practice. Participate in the educational and training events of thePractice. Participate in the induction of new staff, students and otherattached professionals as necessary. Contribute to and deliver in-house training sessions for clinicaland non-clinical staff. Provide training to other staff where relevant to the post. Feedback training or other information to team where appropriate. Provide mentorship of staff in appropriate circumstances. Communication Communicate effectively with clinical and non-clinical colleaguesto ensure the smooth running of the practices. Liaise with members of the Primary Health Care Team, communityservices, hospitals, other NHS staff and other agencies (such as localauthority, social services and voluntary agencies) in order to assureappropriate care is provided for patients. Attend external meetings as requested. Communicate effectively with patients and carers, recognisingtheir needs for alternative methods of communication. Demonstrate sensitive communication styles to ensure patients arefully informed and consent to treatment. When required, communicate difficult, unpleasant, or sensitivemessages to patients and families. Act as an advocate when representing patients and colleagues. Teamwork Work as an effective and responsible team member, supportingothers and the wider team, in a flexible and approachable manner. Understand own role and scope within the organisation and identifyhow this may develop over time. Participate in team activities that create opportunities toimprove patient care. Ensure clear understanding of and appropriate utilisation ofservices and referral mechanisms and policies to meet patient need. Participate in weekly Practice Development Meetings, PrimaryHealth Care Team meetings and others as appropriate. Information Resources Review, enter and process data using accurate codes in order toensure easy and accurate information retrieval for monitoring, financial andaudit processes. Understand and follow the requirements of confidentiality(including the Data Protection Act) and the Freedom of Information Act andrefer on any queries as appropriate. Follow Practice policy regarding the use of email and computertasks as the main internal method of non-verbal communication and the use ofthe internet as the main source of internal and external information, includingthe retrieval of relevant information for patients on their condition. Organisation/Quality Work with the Nursing Team Leader to enhance nursing services andimprove the quality of patient care. This will include taking on particularareas of clinical and non-clinical responsibility where appropriate. Support senior staff in the development, organisation,implementation and evaluation of appropriate and effective services andpolicies. Carry out administration and projects and lead on areas of work,as requested. Recognise and work within own competence and relevant professionalcodes of conduct as set out by the Nursing and Midwifery Council. Follow Practice policies, including Security and InformationGovernance. The efficient and prompt delivery of administrative tasks. Prioritise, organise and manage own workload in a manner thatmaintains and promotes quality. Deliver care to National Service Frameworks, NICE guidelines,NHS/CCG policy and evidence-based care. Assess effectiveness of care delivery through self and peerreview, benchmarking and formal evaluation. Utilise the audit cycle as a means of evaluating the quality ofwork, implementing improvements where required. Participate in quality improvement initiatives, includingSignificant Event Analysis, peer review and the review of patient complaints. Cooperate fully and openly with the investigation of patientcomplaints (or other investigations), including drafting responses tocomplaints as appropriate. Support and work towards the achievement of national standards(e.g. Quality and Outcomes Framework), local NHS/CCG standards and Practicestandards. Participate in commissioning initiatives and programmes asrequired. Support the aims and objectives of the Practice and contribute tothe ongoing development of the Practice as required. Equality and diversity Act in ways that recognise the importance of peoples rights,interpreting them in a way that is consistent with procedures. Respect the privacy, dignity and beliefs of patients, carers,visitors and co-workers. They must be treated equally, irrespective of gender,ethnic origin, age, disability, sexual orientation, religion, etc. Follow the Practice chaperoning policy. Be aware of statutory procedures, local guidance and referralcriteria regarding protection of children and vulnerable adults, includingPractice policies. Follow the guidance and policies and take action in anappropriate manner. Health, safety and security Apply infection control measures according to local and nationalguidelines. Use the personal security systems within the workplace accordingto Practice guidelines. Manage and assess risk within the areas of responsibility,ensuring adequate measures are in place to protect self, colleagues andpatients. Follow Health and Safety Policies and guidelines, including fireprocedures and those pertaining to clinical areas of risk. Use safe workingprocedures and report incidents using the incident reporting system. Ensure the safe storage, rotation and disposal of vaccines anddrugs. Monitor work areas and practices to ensure they are safe and freefrom hazards and conform to health, safety and security legislation, policies,procedures and guidelines Other Give good and regular attendance. Maintain a tidy and organised work area. Any other duty as requested, including covering for absentcolleagues. Person Specification Experience Essential Education, qualifications and experience Up-to-date skills and experience in the full range of practice nursing services (see above), including the nurse-led management of patients with chronic diseases. Experience of using infection control procedures. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Personal skills and abilities Highly motivated, enthusiastic and flexible in approach to work. A friendly and approachable manner with good people skills, showing care and empathy. The ability to work as a member of a large multidisciplinary team. Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing. The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for different methods and styles of communication. Excellent organisational skills. A commitment to professional and personal development. Willingness to be involved in teaching and training. The ability to influence others positively, negotiate constructively and resolve conflict successfully. General A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of the Practice population. Qualifications Essential Registered nurse. Relevant nursing/health degree or equivalent. Up-to-date skills and experience in the full range of practice nursing services Desirable Experience of using infection control procedures. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Person Specification Experience Essential Education, qualifications and experience Up-to-date skills and experience in the full range of practice nursing services (see above), including the nurse-led management of patients with chronic diseases. Experience of using infection control procedures. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Personal skills and abilities Highly motivated, enthusiastic and flexible in approach to work. A friendly and approachable manner with good people skills, showing care and empathy. The ability to work as a member of a large multidisciplinary team. Excellent communication skills the ability to communicate clearly and effectively with a wide range of individuals both verbally and in writing. The ability to communicate and interact with the public in a discreet and sensitive manner, recognising their needs for different methods and styles of communication. Excellent organisational skills. A commitment to professional and personal development. Willingness to be involved in teaching and training. The ability to influence others positively, negotiate constructively and resolve conflict successfully. General A commitment to providing a high standard of care that is responsive and flexible in its approach to meeting the needs of the Practice population. Qualifications Essential Registered nurse. Relevant nursing/health degree or equivalent. Up-to-date skills and experience in the full range of practice nursing services Desirable Experience of using infection control procedures. An understanding of the importance of good data quality and information governance. Good IT and keyboard skills with experience of using computerised medical record systems. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Dalton Terrace Surgery Address Glentworth Dalton Terrace York North Yorkshire YO24 4DB Employer's website "}