{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWaiting List Secretary with NHS Scotland in Dundee, Scotland, United Kingdom\n\nNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Audiology is looking to recruit a Waiting List Secretary to lead our team of administrators and support development of this team. This is a unique and vital role within our team, if you are looking for a change to a department that will support your development in administration then this may be the role for you. You would be joining a team which cover a wide ranging and varied administrative workload required to support audiology to ensure safe and efficient running of the department. The role provides comprehensive administrative support both to junior admin team members and to the team of clinicians, enabling them to operate effectively and efficiently, working in accordance with standard operating procedures. This role leads the booking from Audiology waiting lists and ensures that the schedule is efficiently used for patients. In addition, this post also supports Ear, Nose and Thorat work ensure the smooth running of these clinics in Audiology departments and being the link for all clinic cancellations. Ideal candidates will have leadership experience, excellent customer service skills, a professional and positive approach to completing both operational needs and having ideas for developing the service further. You should have relevant experience working in administration in the NHS, be comfortable using NHS IT systems, have leadership skills and be looking to line manage a small administration team as well as working directly in the Audiology Management Team. You must have good oral and written communication and customer care skills and can communicate well on the telephone. You will work alongside professionals from Audiology and will provide admin support to other services within Kings Cross Health & Community Care Centre. If you would like to arrange an informal visit prior to your application please contact us. Informal enquiries to: Laura Turton, Head of Audiology laura.turton@nhs.scot Hours of work are: 37 hours over Monday to Friday – 8.30-4.30pm Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder. Additional Information For Candidates You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for shortlisting purposes. Posts close at midnight on the indicated date. For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ If you wish to participate in the Job Interview Guarantee Scheme and have been invited to interview, please contact the Hiring Manager as detailed in the advert to discuss any special requirements that you will neeed to enable you to attend the interview. Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser \"Google Chrome\" or \"Microsoft Edge\" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Tayside"}