Team Administrator • Altrincham Greater Manchester Mental Health NHS Foundation Trust
Thank you for your interest in the position of Team Administrator
in Altrincham
with Greater Manchester Mental Health NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTeam Administrator with Greater Manchester Mental Health NHS Foundation Trust in Altrincham, England, United Kingdom\n\nThe Administrator will be responsible for processing referrals in a timely manner, ensuring personal identifiable information is recorded accurately and confidentially. As a very busy service the team administrator will need to multitask, make calls, answering incoming calls, arrange appointments and create correspondence. They will need to be an excellent communicator maintaining dignity and confidentiality. They will need to have a flexible approach providing support to the multidisciplinary team and working with a client group with mental health problems. There will be client and carer telephone contact, therefore good communication skills are essential. In order to meet the needs of the service, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust. We are looking for an enthusiastic administrator to join the Team at Trafford Talking Therapies. You will be part of a team of administrators providing an administration service to service users, clinicians and other health professionals. The Team Administrator will be responsible for processing referrals in a timely manner, to ensure all personal information recorded accurately and confidentially. Answer incoming calls in to the service, arrange appointments, and complete general correspondence letters. The post holder will provide an administrative function to all the clinical team, answer high volume calls on a daily basis as well as complete administrative tasks. You will also be expected to complete other administrative duties. Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. The postholder will be required to work Monday to Friday between the Service hours of 9.00 a.m. and 5.00 p.m. on four days, and Wednesday 12 Noon to 8.00 p.m. Please be aware that this role promotes hybrid working subject to organisational demands and service needs are met. This is full-time role for 37.5 hours per week. For further details / informal visits contact: Name: Carolyn Berry Job title: Administration Manager Email address: carolyn.berry@GMMH.nhs.uk Telephone number: 0161 357 1350 Rebecca Paul, Admin Manager"}