Team Administrator inAltrincham inAltrincham PUBLISHED 22 AUG 2024
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In order to meet the needs of the service, you may be required from time to time to work outside of your normal area of work.
The Administrator will be responsible for processing referrals in a timely manner, ensuring personal identifiable information is recorded accurately and confidentially.As a very busy service the team administrator will need to multitask, make calls, answering incoming calls, arrange appointments and create correspondence. They will need to be an excellent communicator maintaining dignity and confidentiality.
They will need to have a flexible approach providing support to the multidisciplinary team and working with a client group with mental health problems. There will be client and carer telephone contact, therefore good communication skills are essential.
In order to meet the needs of the service, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.
We are looking for an enthusiastic administrator to join the Team at Trafford Talking Therapies. You will be part of a team of administrators providing an administration service to service users, clinicians and other health professionals.
The Team Administrator will be responsible for processing referrals in a timely manner, to ensure all personal information recorded accurately and confidentially.
Answer incoming calls in to the service, arrange appointments, and complete general correspondence letters.
The post holder will provide an administrative function to all the clinical team, answer high volume calls on a daily basis as well as complete administrative tasks.
You will also be expected to complete other administrative duties.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
The postholder will be required to work Monday to Friday between the Service hours of 9.00 a.m. and 5.00 p.m. on four days, and Wednesday 12 Noon to 8.00 p.m. Please be aware that this role promotes hybrid working subject to organisational demands and service needs are met. This is full-time role for 37.5 hours per week.
For further details / informal visits contact: Name: Carolyn Berry Job title: Administration Manager Email address: Telephone number:
Rebecca Paul, Admin Manager
The Administrator will be responsible for processing referrals in a timely manner, ensuring personal identifiable information is recorded accurately and confidentially.
As a very busy service the team administrator will need to multitask, make calls, answering incoming calls, arrange appointments and create correspondence. They will need to be an excellent communicator maintaining dignity and confidentiality.
They will need to have a flexible approach providing support to the multidisciplinary team and working with a client group with mental health problems. There will be client and carer telephone contact, therefore good communication skills are essential.
In order to meet the needs of the service, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.
We are looking for an enthusiastic administrator to join the Team at Trafford Talking Therapies. You will be part of a team of administrators providing an administration service to service users, clinicians and other health professionals.
The Team Administrator will be responsible for processing referrals in a timely manner, to ensure all personal information recorded accurately and confidentially.
Answer incoming calls in to the service, arrange appointments, and complete general correspondence letters.
The post holder will provide an administrative function to all the clinical team, answer high volume calls on a daily basis as well as complete administrative tasks.
You will also be expected to complete other administrative duties.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
The postholder will be required to work Monday to Friday between the Service hours of 9.00 a.m. and 5.00 p.m. on four days, and Wednesday 12 Noon to 8.00 p.m. Please be aware that this role promotes hybrid working subject to organisational demands and service needs are met. This is full-time role for 37.5 hours per week.
For further details / informal visits contact: Name: Carolyn Berry Job title: Administration Manager Email address: Telephone number:
Rebecca Paul, Admin Manager
As a very busy service the team administrator will need to multitask, make calls, answering incoming calls, arrange appointments and create correspondence. They will need to be an excellent communicator maintaining dignity and confidentiality.
They will need to have a flexible approach providing support to the multidisciplinary team and working with a client group with mental health problems. There will be client and carer telephone contact, therefore good communication skills are essential.
In order to meet the needs of the service, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.
We are looking for an enthusiastic administrator to join the Team at Trafford Talking Therapies. You will be part of a team of administrators providing an administration service to service users, clinicians and other health professionals.
The Team Administrator will be responsible for processing referrals in a timely manner, to ensure all personal information recorded accurately and confidentially.
Answer incoming calls in to the service, arrange appointments, and complete general correspondence letters.
The post holder will provide an administrative function to all the clinical team, answer high volume calls on a daily basis as well as complete administrative tasks.
You will also be expected to complete other administrative duties.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over
6,400
members of staff, who deliver services from more than
160
locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
The postholder will be required to work Monday to Friday between the Service hours of 9.00 a.m. and 5.00 p.m. on four days, and Wednesday 12 Noon to 8.00 p.m. Please be aware that this role promotes hybrid working subject to organisational demands and service needs are met. This is full-time role for 37.5 hours per week.
For further details / informal visits contact: Name: Carolyn Berry Job title: Administration Manager Email address: Telephone number:
Rebecca Paul, Admin Manager
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Useful skills for a Team Administrator:
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To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:
1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.
2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.
3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.
4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).
5. Time Management: Ability to manage time efficiently and meet deadlines.
6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.
7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.
8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.
9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.
10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.
11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.
12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.
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inAltrincham
53.386905670166016 -2.348898410797119 Altrincham, England, United Kingdom 
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