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Practice Interview
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Practice Interview
Practice Interview
Administrative assistant • Melling
Mersey Care NHS Foundation Trust
Thank you for your interest in the position of Administrative assistant
in Melling
with Mersey Care NHS Foundation Trust.
Mersey Care NHS Foundation Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
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1. Can you describe your experience with organizing and coordinating administrative processes in a healthcare setting? Can you describe your experience with organizing and coordinating administrative processes in a healthcare setting?
2. What tools or software are you proficient in that would help you maintain an efficient administrative workflow? What tools or software are you proficient in that would help you maintain an efficient administrative workflow?
3. How do you prioritise tasks in a busy environment where multiple deadlines may occur simultaneously? How do you prioritise tasks in a busy environment where multiple deadlines may occur simultaneously?
4. How do you ensure compliance with health and safety protocols in your administrative tasks, particularly in a high secure healthcare setting? How do you ensure compliance with health and safety protocols in your administrative tasks, particularly in a high secure healthcare setting?
5. Given that you will be working in a high secure environment, how would you handle sensitive information and maintain confidentiality? Given that you will be working in a high secure environment, how would you handle sensitive information and maintain confidentiality?
6. Can you share an experience where you had to manage or coordinate with multiple health professionals (e.g., doctors, nurses) and how you approached that situation? Can you share an experience where you had to manage or coordinate with multiple health professionals (e.g., doctors, nurses) and how you approached that situation?
7. As you will provide a PA/Secretarial service for the Modern Matron and GP, what strategies would you use to effectively support them in their roles? As you will provide a PA/Secretarial service for the Modern Matron and GP, what strategies would you use to effectively support them in their roles?
8. How do you handle communication and feedback from supervisors or healthcare professionals regarding tasks you've completed or need assistance with? How do you handle communication and feedback from supervisors or healthcare professionals regarding tasks you've completed or need assistance with?
9. Describe a situation where you encountered an unusual problem in your work. How did you handle it, and what was the outcome? Describe a situation where you encountered an unusual problem in your work. How did you handle it, and what was the outcome?
10. How do you approach tasks when working with minimal supervision? Can you give an example of a project or task you successfully completed independently? How do you approach tasks when working with minimal supervision? Can you give an example of a project or task you successfully completed independently?
11. What does "perfect care" mean to you, and how would you contribute to this vision in your administrative role? What does "perfect care" mean to you, and how would you contribute to this vision in your administrative role?
12. How do you ensure that your work contributes to a positive experience for service users and their families? How do you ensure that your work contributes to a positive experience for service users and their families?
13. Mersey Care is undergoing significant transformation. How do you adapt to changes within an organization, and can you provide an example? Mersey Care is undergoing significant transformation. How do you adapt to changes within an organization, and can you provide an example?
14. What are your thoughts on flexible working, and how do you think it can impact your productivity and work-life balance? What are your thoughts on flexible working, and how do you think it can impact your productivity and work-life balance?
15. Why are you interested in working for Mersey Care NHS Foundation Trust specifically? Why are you interested in working for Mersey Care NHS Foundation Trust specifically?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrative assistant with Mersey Care NHS Foundation Trust in Melling, England, United Kingdom\n\nTo organise and co-ordinate the administrative process of the Health Centre ensuring the delivery of an efficient and effective Primary Health Care Service within a High Secure setting. To work with the minimum supervision, but any unusual circumstances will report problems to the Informatics Facilitator. To provide PA / Secretarial Service for Modern Matron for Primary Health Care and GP, to undertake administrative duties on their behalf. Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. For further details / informal visits contact: Name: Leanne Shaw Job title: Nurse Practitioner Email address: Leanne.Shaw2@Merseycare.nhs.uk Telephone number: 0151 472 4567"}