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Saving... jTBuZczN Avery Healthcare Group Ltd. {"required":[],"optional":[{"id":"que8LaAL","grouping":"General Background and Experience","question":"Can you tell us about your previous experience in business administration and how it has prepared you for the role of Care Home Administrator?"},{"id":"quedG7ZW","grouping":"General Background and Experience","question":"What specific administrative tasks have you managed in your past roles that closely align with the responsibilities outlined in this job description?"},{"id":"querBDsh","grouping":"General Background and Experience","question":"How familiar are you with the financial processes involved in care homes, particularly regarding invoicing and debt collection?"},{"id":"queXymU1","grouping":"Skills and Competencies","question":"This role requires effective interpersonal skills. Can you provide an example of how you have successfully established a positive relationship with colleagues or stakeholders in the past?"},{"id":"queT2VXF","grouping":"Skills and Competencies","question":"Describe your experience with payroll administration. How do you ensure accuracy in your reports?"},{"id":"queEPwQ0","grouping":"Skills and Competencies","question":"How do you prioritise your workload, especially when faced with competing deadlines?"},{"id":"queP2GdT","grouping":"Skills and Competencies","question":"Can you provide an example of a time when you had to handle a difficult conversation, either over the phone or in person? How did you approach it?"},{"id":"quewaqaP","grouping":"Understanding of the Role","question":"What do you believe are the most important qualities for someone in the role of Care Home Administrator?"},{"id":"queG3pnv","grouping":"Understanding of the Role","question":"How do you see yourself supporting the General Manager and the overall mission of Avery Healthcare in this position?"},{"id":"queVEYTe","grouping":"Understanding of the Role","question":"What processes do you think should be in place to efficiently manage the onboarding of new staff in a care home setting?"},{"id":"que04OIO","grouping":"Problem-Solving and Challenges","question":"Can you describe a challenging administrative problem you faced in a previous role and how you resolved it?"},{"id":"que2caIP","grouping":"Problem-Solving and Challenges","question":"If you noticed a consistent trend of non-payment of fees from residents, how would you address this issue?"},{"id":"que52jRK","grouping":"Company Values and Culture","question":"Avery Healthcare values a caring and supportive environment. Can you share examples from your experience that demonstrate how you embody these values in your work?"},{"id":"queADqUL","grouping":"Company Values and Culture","question":"How do you handle situations where you may be required to give constructive feedback to staff or residents?"},{"id":"queftvUh","grouping":"Motivation and Future Plans","question":"What attracted you to the Care Home Administrator role specifically at Avery Healthcare?"},{"id":"querPW1X","grouping":"Motivation and Future Plans","question":"Where do you see yourself in the next five years, and how does this role fit into your career aspirations?"},{"id":"queHwzWa","grouping":"Compliance and Regulations","question":"Are you familiar with any regulatory standards or compliance issues related to care homes? How do you ensure adherence to such standards in your work?"}]} ![]()
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Practice Interview
Practice Interview
Care Home Administrator • Pemberley House Care Home
Avery Healthcare Group Ltd.
Thank you for your interest in the position of Care Home Administrator
in Pemberley House Care Home
with Avery Healthcare Group Ltd..
Avery Healthcare Group Ltd.
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
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1. Can you tell us about your previous experience in business administration and how it has prepared you for the role of Care Home Administrator? Can you tell us about your previous experience in business administration and how it has prepared you for the role of Care Home Administrator?
2. What specific administrative tasks have you managed in your past roles that closely align with the responsibilities outlined in this job description? What specific administrative tasks have you managed in your past roles that closely align with the responsibilities outlined in this job description?
3. How familiar are you with the financial processes involved in care homes, particularly regarding invoicing and debt collection? How familiar are you with the financial processes involved in care homes, particularly regarding invoicing and debt collection?
4. This role requires effective interpersonal skills. Can you provide an example of how you have successfully established a positive relationship with colleagues or stakeholders in the past? This role requires effective interpersonal skills. Can you provide an example of how you have successfully established a positive relationship with colleagues or stakeholders in the past?
5. Describe your experience with payroll administration. How do you ensure accuracy in your reports? Describe your experience with payroll administration. How do you ensure accuracy in your reports?
6. How do you prioritise your workload, especially when faced with competing deadlines? How do you prioritise your workload, especially when faced with competing deadlines?
7. Can you provide an example of a time when you had to handle a difficult conversation, either over the phone or in person? How did you approach it? Can you provide an example of a time when you had to handle a difficult conversation, either over the phone or in person? How did you approach it?
8. What do you believe are the most important qualities for someone in the role of Care Home Administrator? What do you believe are the most important qualities for someone in the role of Care Home Administrator?
9. How do you see yourself supporting the General Manager and the overall mission of Avery Healthcare in this position? How do you see yourself supporting the General Manager and the overall mission of Avery Healthcare in this position?
10. What processes do you think should be in place to efficiently manage the onboarding of new staff in a care home setting? What processes do you think should be in place to efficiently manage the onboarding of new staff in a care home setting?
11. Can you describe a challenging administrative problem you faced in a previous role and how you resolved it? Can you describe a challenging administrative problem you faced in a previous role and how you resolved it?
12. If you noticed a consistent trend of non-payment of fees from residents, how would you address this issue? If you noticed a consistent trend of non-payment of fees from residents, how would you address this issue?
13. Avery Healthcare values a caring and supportive environment. Can you share examples from your experience that demonstrate how you embody these values in your work? Avery Healthcare values a caring and supportive environment. Can you share examples from your experience that demonstrate how you embody these values in your work?
14. How do you handle situations where you may be required to give constructive feedback to staff or residents? How do you handle situations where you may be required to give constructive feedback to staff or residents?
15. What attracted you to the Care Home Administrator role specifically at Avery Healthcare? What attracted you to the Care Home Administrator role specifically at Avery Healthcare?
16. Where do you see yourself in the next five years, and how does this role fit into your career aspirations? Where do you see yourself in the next five years, and how does this role fit into your career aspirations?
17. Are you familiar with any regulatory standards or compliance issues related to care homes? How do you ensure adherence to such standards in your work? Are you familiar with any regulatory standards or compliance issues related to care homes? How do you ensure adherence to such standards in your work?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\n Care Home Administrator with Avery Healthcare Group Ltd. in Pemberley House Care Home, Grove Road Basingstoke Hampshire\n\n Package Description: Shift Details : 8.30 am to 5 pm - Monday to Friday At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, supportyour career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well organised, enthusiastic, and dedicated individualto join our friendly, award-winning team as Care Home Administrator. ABOUT THE ROLE Your focus as Care Home Administratorwill be tosupportthe General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home. Other responsibilities will include: Being responsible for the collection of data to enable invoicing to be carried out by Head Office. Following up non-payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors. Collating information and complete the weekly/monthly payroll return. Providing clerical support to the General Manager and when appropriate other staff. Coordinating the recruitment and onboarding process of staff within the home. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do. Our ideal candidate must: Have a minimum of three years of business administration experience. Be confident working with computers. Possess effective interpersonal skills and professional telephone manner. Be able to prioritise your own workload. Establish good relationships with all staff within the company. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs. The Care Home Administrator role at Avery Healthcare involves supporting the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Pemberley House Care Home in Basingstoke, Hampshire. The role includes responsibilities such as data collection for invoicing, following up on non-payment of fees, payroll administration, and providing clerical support to the General Manager. As the Care Home Administrator, your focus will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home. Responsibilities include collecting data for invoicing, following up on non-payment of fees, compiling payroll information, and providing clerical support to the General Manager and other staff. You will need to be well-organised, enthusiastic, and dedicated, with a minimum of three years of business administration experience and strong computer and interpersonal skills. "}