{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Navigator with Woodside Medical Centre in Coventry, United Kingdom\n\n Job summary The successfulcandidate should be able to provide a professional service to the patients,staff and visitors of Woodside Medical Centre. They must also be able to ensurea high level of accuracy is maintained in all aspects of work at all times. Main duties of the job Hours of work forthis position are 21.50 as follows Monday 1.15pm - 6.30pm Tuesday 7.45am 1.00pm Wednesday OFF Thursday 7.45am 1.15pm Friday 1.15pm -6.45pm PLEASE NOTE THATYOU MUST BE AVAILABLE TO WORK DURING THE CORE HOURS OF 7.45am - 6.45pm Mondayto Friday to cover colleagues for training, annual leave and sickness We offer between5.4 and 6.6 weeks holiday per year (Pro rata) depending on years of servicewithin the NHS You will benefitfrom free parking, a uniform and your birthday off each year (allocated by thepractice) PLEASE SEE ATTACHED JOB DESCRIPTION FOR FULL DETAILS PLEASE NOTE THATPREVIOUS APPLICANTS NEED NOT APPLY About us We are a friendly, large GP Practice, wishing to recruit a Care Navigator, who is efficient, well-organised, enthusiastic and who has experience of working in a customer facing environment and able to delivery first class customer service to our patients.The role is fast-paced and varied. We have 4 GP Partners, 2 salaried GPs, 1 Advanced Clinical Practitioner, 4 Nurses, 10 Care Navigators, 2 Secretaries, two Managers and a Medicines Co-Ordinator plus other various administrators and ARRS staff Job description Job responsibilities Please see attached Job Description for full details of the role and it's responsibilities Please note that previous applicants will not be considered for this position Job description Job responsibilities Please see attached Job Description for full details of the role and it's responsibilities Please note that previous applicants will not be considered for this position Person Specification Qualifications Essential Essential: GCSE Grade A C in the following subjects Maths English Extensive IT knowledge and skills NVQ or essential IT skills diploma (or equivalent) Desirable Qualified to NVQ level 2/3 Experience Essential Essential: Previous reception experience (preferably within the NHS) Previous experience in a customer facing role Previous computer/IT knowledge and comprehensive use of packages Must have previous Customer Service experience to a high standard Excellent general knowledge Good verbal and written communication skills Able to adhere to practice policies and procedures Ability to multi task Work well under pressure Remain and calm and understanding at all times Pay exceptional attention to detail Team player Commitment to the role Desirable Desirable: Previous experience working in an NHS setting Experience of working in a GP Practice Extensive reception experience Forward planner Patient complaint resolution experience Previous use of EMIS, Docman and AccuRx Person Specification Qualifications Essential Essential: GCSE Grade A C in the following subjects Maths English Extensive IT knowledge and skills NVQ or essential IT skills diploma (or equivalent) Desirable Qualified to NVQ level 2/3 Experience Essential Essential: Previous reception experience (preferably within the NHS) Previous experience in a customer facing role Previous computer/IT knowledge and comprehensive use of packages Must have previous Customer Service experience to a high standard Excellent general knowledge Good verbal and written communication skills Able to adhere to practice policies and procedures Ability to multi task Work well under pressure Remain and calm and understanding at all times Pay exceptional attention to detail Team player Commitment to the role Desirable Desirable: Previous experience working in an NHS setting Experience of working in a GP Practice Extensive reception experience Forward planner Patient complaint resolution experience Previous use of EMIS, Docman and AccuRx Employer details Employer name Woodside Medical Centre Address Jardine Crescent Coventry CV4 9PL Employer's website "}