Ward Clerk • Slough Frimley Health NHS Foundation Trust
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in Slough
with Frimley Health NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWard Clerk with Frimley Health NHS Foundation Trust in Slough, England, United Kingdom\n\n Job Overview To provide administrative cover for the ward, and to perform general receptionist duties To provide clerical assistance to the senior sister and Matron. To process patient records on EPIC and liaise with ward staff to resolve any problems. Key tasks would be update EPIC and assisting with data collection for audits. Ensure adequate stock levels of general ward supplies, EROS requests and to ensure that the supplies are neatly arranged in cupboards. To provide a range of non-clinical duties Main duties of the job Managing Reception Desk As The Ward Receptionist Welcoming patients and relatives to the ward and undertaking administration duties. Answering the ward telephones timely and relating information accurately. To answer telephone queries of a non clinical nature. Admit, discharge and transfer patients on EPIC. Responsible for data entry. Act as the EPIC superuser for the ward. Maintain all the patient boards with the appropriate consultants names. Assist with the completion and collation of menus when required. Any other duties as requested. Obtain, transmit and save information relating to the delivery of a care service: To ensure the admission and discharge book is updated daily and liaise with ward staff to resolve any issues that may arise. Assisting with data collection as required for the purpose of audits as required. Assist the ward staff with collecting information for the friends and family and patients survey. Collect and deliver the ward post daily. Undertake administrative duties for Ward Manager and Matron, general typing – letters, references, documents, notices for the ward, photocopying etc. Carry out other duties required by the Matron commensurate with the grade Working for our organisation Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties Detailed Job Description And Main Responsibilities For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy. Person specification Qualifications Essential criteria Ability to plan & Innovative Knowledge of infection control Previous clinical experience Computer skills SPECIFIC COMPETENCIES Essential criteria Able to organise own workload with minimal supervision Ability to adapt using different systems as appropriate. Previous clerical experience Special Requirements Essential criteria Willing to work weekends and bank holidays. Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment . Our three core values , and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future . Apply online now"}