Thank you for your interest in the position of Receptionist
in London
with Lyca Mobile Group.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Lyca Mobile Group in London, England, United Kingdom\n\n The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support). RESPONSIBILITY AREAS Delivering excellent customer service at all times Welcoming and assisting visitors in person, or on the telephone in a professional and courteous manner Answering all incoming calls and handle callers inquiries Assisting in keeping the reception area clean and tidy at all times Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail Fulfilling all reasonable requests from guests to ensure their comfort and safety Conducting regular stock checks throughout the day and replace where necessary Reporting any maintenance and Health and Safety issues immediately to line manager, including all furniture, fittings and equipment Providing reports as required for management Acting as first point of contact for guests and the emergency services Liaising with PA’s and Directors and carry out instructions given by the Management team Providing office support services in order to ensure efficiency and effectiveness Receiving, directing and relaying telephone and fax messages Maintaining the general filing system and stock room Assisting in the planning and preparation of meetings and internal events Monitoring the uses of office supplies and equipment Responding to public inquiries KNOWLEDGE, EXPERIENCE AND KEY COMPETENCIES Preferably some experience as a receptionist Excellent skill is MS Word, Excel and PowerPoint Passionate, intelligent, resilient, self- motivated and highly enthusiastic Flexible, hardworking and passionate with a fast paced work ethic. Shows a complete focus on results, demonstrates personal responsibility for their performance and with the ability to acknowledge and learn from their mistakes Shows an understanding of customer needs - anticipates and deals with objections to achieve results Is consistently persuasive with customers and enthusiastic with customers and the team A rapid learner and a creative solver of problems. Diplomatic and confidential at all times. Self-starting, entrepreneurial and highly adaptable in a rapidly changing environment. Saturday working may be required. "}