{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSPA Administration Team Leader with Central London Community Healthcare NHS Trust in London, England, United Kingdom\n\nAn exciting opportunity has arisen to appoint a forward thinking and highly motivated Band 5 Admin Team Lead to join the Inner North West London Single Point of Access (SPA) team in Central London Community Healthcare on a 7 month fixed term contract. SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. The service aims to make effective use of resources, reduce duplication and ensure that referrals are efficiently and safely managed through the system. Working closely with the SPA Manager, you will be responsible for supporting a core group of specialist services ensuring robust referral management, call handling, appointment booking and reception services. This is a varied role which will enable you to develop management skills including capacity planning, problem solving, negotiation skills and relationship management. Our SPA’s operating hours are currently between 8 a.m. – 5 p.m. Monday to Friday, which may be subject to change in line with service expectations. The post holder maybe required to alternate their shift pattern, depending on cross-cover needs. Successful candidates will possess excellent organizational skills with strong verbal and written communication abilities and have supervisor/ management experience. The post requires the ability to work using initiative on regular basis, in addition to being a committed team player. You must be able to deal with confidential issues in a professional manner and be able to work under pressure in stressful and demanding situations. Just as we care about our patients’ wellbeing, we care about yours! We Can Offer You A comprehensive induction into the community service followed by a local induction to introduce you to the role Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit) Support with gaining your driving license *T&C’s apply Car lease scheme *T&C’s apply Flexible working options Annual travel card loan Training, support and development in your career To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits For further details / informal visits contact: Name: Nidhi Makati Job title: Service Manager Email address: nidhi.makati@nhs.net Telephone number: 07920236009"}