Band 5 Admin Team Lead
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Our SPA’s operating hours are currently between 8 a.m. – 5 p.m.
An exciting opportunity has arisen to appoint a forward thinking and highly motivated Band 5 Admin Team Lead
to join the Inner North West London Single Point of Access (SPA) team in Central London Community Healthcare on a 7 month fixed term contract.
SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. The service aims to make effective use of resources, reduce duplication and ensure that referrals are efficiently and safely managed through the system.
Working closely with the SPA Manager, you will be responsible for supporting a core group of specialist services ensuring robust referral management, call handling, appointment booking and reception services. This is a varied role which will enable you to develop management skills including capacity planning, problem solving, negotiation skills and relationship management.
Our SPA’s operating hours are currently between 8 a.m. – 5 p.m. Monday to Friday, which may be subject to change in line with service expectations.
The post holder maybe required to alternate their shift pattern, depending on cross-cover needs.
Successful candidates will possess excellent organizational skills with strong verbal and written communication abilities and have supervisor/ management experience.
The post requires the ability to work using initiative on regular basis, in addition to being a committed team player. You must be able to deal with confidential issues in a professional manner and be able to work under pressure in stressful and demanding situations.
Just as we care about our patients’ wellbeing, we care about yours!
We Can Offer You
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
An exciting opportunity has arisen to appoint a forward thinking and highly motivated
Band 5 Admin Team Lead
to join the Inner North West London Single Point of Access (SPA) team in Central London Community Healthcare on a 7 month fixed term contract.
SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. The service aims to make effective use of resources, reduce duplication and ensure that referrals are efficiently and safely managed through the system.
Working closely with the SPA Manager, you will be responsible for supporting a core group of specialist services ensuring robust referral management, call handling, appointment booking and reception services. This is a varied role which will enable you to develop management skills including capacity planning, problem solving, negotiation skills and relationship management.
Our SPA’s operating hours are currently between 8 a.m. – 5 p.m. Monday to Friday, which may be subject to change in line with service expectations.
The post holder maybe required to alternate their shift pattern, depending on cross-cover needs.
Successful candidates will possess excellent organizational skills with strong verbal and written communication abilities and have supervisor/ management experience.
The post requires the ability to work using initiative on regular basis, in addition to being a committed team player. You must be able to deal with confidential issues in a professional manner and be able to work under pressure in stressful and demanding situations.
Just as we care about our patients’ wellbeing, we care about yours!
We Can Offer You
Band 5 Admin Team Lead
to join the Inner North West London Single Point of Access (SPA) team in Central London Community Healthcare on a 7 month fixed term contract.
SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. The service aims to make effective use of resources, reduce duplication and ensure that referrals are efficiently and safely managed through the system.
Working closely with the SPA Manager, you will be responsible for supporting a core group of specialist services ensuring robust referral management, call handling, appointment booking and reception services. This is a varied role which will enable you to develop management skills including capacity planning, problem solving, negotiation skills and relationship management.
Our SPA’s operating hours are currently between 8 a.m. – 5 p.m. Monday to Friday, which may be subject to change in line with service expectations.
The post holder maybe required to alternate their shift pattern, depending on cross-cover needs.
Successful candidates will possess excellent organizational skills with strong verbal and written communication abilities and have supervisor/ management experience.
The post requires the ability to work using initiative on regular basis, in addition to being a committed team player. You must be able to deal with confidential issues in a professional manner and be able to work under pressure in stressful and demanding situations.
Just as we care about our patients’ wellbeing, we care about yours!
We Can Offer You
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Single occupancy accommodation in Central London – (we can help you find accommodation in London, support you with your deposit)
- Support with gaining your driving license *T&C’s apply
- Car lease scheme *T&C’s apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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