MW195651 - Business Support Administrator • Aberdeen NHS Scotland
Thank you for your interest in the position of MW195651 - Business Support Administrator
in Aberdeen
with NHS Scotland.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a little about yourself and your career background? Can you tell us a little about yourself and your career background?
2. What interests you about this Business Support Administrator position within NHS Scotland? What interests you about this Business Support Administrator position within NHS Scotland?
3. Could you describe your previous experience in administrative roles, particularly in healthcare or urgent care services? Could you describe your previous experience in administrative roles, particularly in healthcare or urgent care services?
4. How proficient are you with the Microsoft Office package? Can you provide examples of how you have used these tools in a previous job? How proficient are you with the Microsoft Office package? Can you provide examples of how you have used these tools in a previous job?
5. What data management systems or applications have you worked with in the past? How did you ensure the accuracy of the data? What data management systems or applications have you worked with in the past? How did you ensure the accuracy of the data?
6. Can you give an example of a situation where you had to work independently and take the initiative? What was the outcome? Can you give an example of a situation where you had to work independently and take the initiative? What was the outcome?
7. How do you approach teamwork, particularly in a busy and high-pressure environment like out-of-hours healthcare services? How do you approach teamwork, particularly in a busy and high-pressure environment like out-of-hours healthcare services?
8. Describe a time when you had a disagreement with a colleague. How did you handle it and what was the resolution? Describe a time when you had a disagreement with a colleague. How did you handle it and what was the resolution?
9. This role requires flexibility in working hours. Are you comfortable with the shift patterns mentioned (8am-4pm or 10am-6pm)? This role requires flexibility in working hours. Are you comfortable with the shift patterns mentioned (8am-4pm or 10am-6pm)?
10. Can you describe a time when you had to adapt quickly to changes in the workplace? Can you describe a time when you had to adapt quickly to changes in the workplace?
11. Give us an example of a complex problem you encountered in your previous role. How did you approach it and what was the outcome? Give us an example of a complex problem you encountered in your previous role. How did you approach it and what was the outcome?
12. How do you prioritise tasks when managing multiple responsibilities, particularly in a busy environment? How do you prioritise tasks when managing multiple responsibilities, particularly in a busy environment?
13. What do you think are the most important qualities for a Business Support Administrator working in NHS Scotland? What do you think are the most important qualities for a Business Support Administrator working in NHS Scotland?
14. How do you ensure confidentiality and data protection when dealing with sensitive patient information? How do you ensure confidentiality and data protection when dealing with sensitive patient information?
15. NHS Grampian values a positive culture. How would you contribute to fostering a positive working environment among your team? NHS Grampian values a positive culture. How would you contribute to fostering a positive working environment among your team?
16. What motivates you to work in the healthcare sector, and specifically with the NHS? What motivates you to work in the healthcare sector, and specifically with the NHS?
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Interview Summary •
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Role:MW195651 - Business Support AdministratorinAberdeen
Interviewed on Sunday 2 March 2025
at 15:32.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMW195651 - Business Support Administrator with NHS Scotland in Aberdeen, Scotland, United Kingdom\n\nCome join our Team! Primary Care Out Of Hours Service (GMED) is currently looking to recruit a full time Business Support Administrator. GMED is an urgent out of hours service for those patients who cannot wait until in hours to see their own GP. GMED covers the Grampian region (population of 620,000). We are looking for an experienced and motivated person to work within our team. The successful applicant must be an enthusiastic, keen team worker and be flexible - willing to work 8am-4pm or 10am-6pm, Monday to Friday. Ideally you should have sound working knowledge of Microsoft Office package, Data Management systems/applications and be a quick learner. You will be an accurate and methodical worker who is prepared to work on own initiative and enjoys working in a busy environment. Please note we might close the application before the closing date if we receive a very high volume of applications. Informal Enquiries To Martyna Chlost, Deputy Service Manager: martyna.chlost@nhs.scot Magdalena Polcik-Miniach, Service Manager: magdalena.polcik-miniach@nhs.scot Additional Information For Candidates You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes. Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications. For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues. We recommend using the Internet Browser \"Google Chrome\" or \"Microsoft Edge\" when using Jobtrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Grampian. Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.** NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values."}