1. Can you tell us a little about yourself and your career background? Can you tell us a little about yourself and your career background?
2. What interests you about this Business Support Administrator position within NHS Scotland? What interests you about this Business Support Administrator position within NHS Scotland?
3. Could you describe your previous experience in administrative roles, particularly in healthcare or urgent care services? Could you describe your previous experience in administrative roles, particularly in healthcare or urgent care services?
4. How proficient are you with the Microsoft Office package? Can you provide examples of how you have used these tools in a previous job? How proficient are you with the Microsoft Office package? Can you provide examples of how you have used these tools in a previous job?
5. What data management systems or applications have you worked with in the past? How did you ensure the accuracy of the data? What data management systems or applications have you worked with in the past? How did you ensure the accuracy of the data?
6. Can you give an example of a situation where you had to work independently and take the initiative? What was the outcome? Can you give an example of a situation where you had to work independently and take the initiative? What was the outcome?
7. How do you approach teamwork, particularly in a busy and high-pressure environment like out-of-hours healthcare services? How do you approach teamwork, particularly in a busy and high-pressure environment like out-of-hours healthcare services?
8. Describe a time when you had a disagreement with a colleague. How did you handle it and what was the resolution? Describe a time when you had a disagreement with a colleague. How did you handle it and what was the resolution?
9. This role requires flexibility in working hours. Are you comfortable with the shift patterns mentioned (8am-4pm or 10am-6pm)? This role requires flexibility in working hours. Are you comfortable with the shift patterns mentioned (8am-4pm or 10am-6pm)?
10. Can you describe a time when you had to adapt quickly to changes in the workplace? Can you describe a time when you had to adapt quickly to changes in the workplace?
11. Give us an example of a complex problem you encountered in your previous role. How did you approach it and what was the outcome? Give us an example of a complex problem you encountered in your previous role. How did you approach it and what was the outcome?
12. How do you prioritise tasks when managing multiple responsibilities, particularly in a busy environment? How do you prioritise tasks when managing multiple responsibilities, particularly in a busy environment?
13. What do you think are the most important qualities for a Business Support Administrator working in NHS Scotland? What do you think are the most important qualities for a Business Support Administrator working in NHS Scotland?
14. How do you ensure confidentiality and data protection when dealing with sensitive patient information? How do you ensure confidentiality and data protection when dealing with sensitive patient information?
15. NHS Grampian values a positive culture. How would you contribute to fostering a positive working environment among your team? NHS Grampian values a positive culture. How would you contribute to fostering a positive working environment among your team?
16. What motivates you to work in the healthcare sector, and specifically with the NHS? What motivates you to work in the healthcare sector, and specifically with the NHS?
You can answer as many of these questions as you want.
Good luck!