{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Navigator with Mersey and West Lancashire Teaching Hospitals NHS Trust in Liverpool, England, United Kingdom\n\n Job Summary Applications are invited for the post of Care Navigator within the Cancer Information Department at Mersey and West Lancashire NHS Trust. The Navigator posts are a very exciting development and an opportunity for us to be innovative in the way patients with a suspected cancer diagnosis are managed through their diagnostic journey. The team will be working a hybrid model with some time working from home and some time spent at Knowsley Community College and will be an integral part of the Cancer Information team. However, they will also work in close collaboration with all clinical and support service teams which could require time spent on either Southport, Ormskirk, Whiston or St Helens Hospital sites. This post may be offered as a secondment opportunity for internal applicants. Interview Date: TBC Main duties of the job The post holder will be the main point of contact for patients referred to the Trust on a 2 week rule suspected cancer pathway. They will be central to effective communication between patients and the health care professional multi-disciplinary team. The role will involve liaising with patients, their relatives and clinical and administrative teams, both within the Trust and tertiary centres to coordinate appointments, investigations and treatments. The post holder will also provide input into the Trusts cancer PTL meeting to provide information about patient pathways to support the achievement of waiting times standards and ensure effective shared learning from any pathway breaches. The post holder will provide effective support to cancer multi-disciplinary team meetings and ensure all data requirements are collected and input onto the relevant database. The data collected will form the Trust's mandatory submissions to all national and statutory requirements, for example - Cancer Outcomes and Services Dataset (COSD), and Cancer Wait Times database. The role requires the post holder to be self-driven, highly organised and have excellent communication skills. Through their knowledge of the clinical pathway requirements, they will improve the patients experience by ensuring that the patients pathway is proactively planned and organised, to ensure that cancer waiting times standards are achieved and, crucially, that patients receive their treatment in a timely and efficient way. About Us Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites. We strongly believe that the communities we serve should all have access to Five Star Patient Care. Our Services: Acute Care Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites. Primary Care Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital. Community Services Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre. Specialist Regional Services We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales. Achievements: Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme Date posted 31 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year Per Annum, Pro Rata Contract Fixed term Duration 12 months Working pattern Full-time Reference number 409-6875528-B Job locations Knowsley Community College Waterpark Drive Liverpool L36 3SD Job Description Job responsibilities KEY DUTIES To act as the key point of contact for patients, coordinating and providing first line support to the patient whilst they are moving through the diagnostic pathway; signposting on to other services as the need is identified e.g. psychological support Communicate with a range of clinical and non-clinical staff concerning progress of patients along the diagnostic pathway Provide and receive complex information and facilitate communication between different clinical services as part of managing the patients pathway Co-ordination of care to ensure seamless patient pathways Ensuring that test results, clinic letters and notes are available and communicated to the clinical team at the earliest opportunity to inform the next steps in the pathway. Work closely with the MDT Co-ordinators to ensure good preparation of cases for MDT discussion and that MDT outcomes are followed up in a timely manner. To foster good links and relationships between all members of the team who are involved in the patients pathway. Foster good links between patients and their key worker / Clinical Nurse Specialist Collection of patient information from test results, clinic notes and MDTs in order to complete data Ensure accurate cancer waiting times data is collected and recorded for each cancer site responsible for and adhere to relevant deadlines Ensure site specific data is collected on relevant databases, using identified data collection processes, in agreement with clinical teams To provide basic analysis of the data for Clinicians and the Cancer Data Coordinator and assist in any audits when required To develop new and maintain existing contacts with the appropriate departments within the Trust To liaise with m"}