{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClerical Officer with York and Scarborough Teaching Hospitals NHS Foundation Trust in York, England, United Kingdom\n\n Do you have an eye for detail? Are you an excellent team player? We are looking for an enthusiastic and conscientious Clerical Officer to join the Clinical Coding Team within Digital and Information Services. The Clinical Coding team are responsible for coding all inpatient and day case episodes within the Trust, working to strict monthly deadlines, as coded data directly affects the income received by the Trust. The post holder will work as part of a small team, responsible for the provision of a robust support service to the Clinical Coders, by ensuring that case notes and other documents needed for coding are made available, thereby contributing to the accuracy and timeliness of coding within the Trust. The successful candidate will be an effective communicator and act as an ambassador for the department, building and maintaining relationships outside the department to ensure smooth running of the clerical support service. The post holder will also be responsible for ensuring that case notes are returned to the appropriate areas within agreed time limits, after completion of clinical coding. The post involves transporting and manual handling of large volumes of case notes and using initiative in working to strict monthly deadlines. Applicants should highlight how they meet the criteria through their employment history, qualifications and within their supporting information. To be responsible for the management of casenotes relating to outstanding clinical coding office, this will involve: Identifying episodes of care that require clinical coding using the Trust’s Core Patient Database (CPD) and printing backlog lists using Microsoft Excel The collection and delivery of casenotes to and from wards and departments throughout the hospital. Scanning inpatient documentation where required Receive general enquiries,from, patients, visitors, staff and others, both internal and external, resolving routine enquiries where appropriate or making judgements on the most relevant referral point. Undertake basic Clerical tasks, such as, for example, production and issuing of already prepared standard and routine letters, distribution of incoming/outgoing post, filing, retrieval of files, photocopying and completion of standard Forms/Returns including the ordering of stock and supplies. May be required to type/word process routine letters and other appropriate documents. In the absence of a designated Receptionist, to maintain, or contribute to, the Department/Area’s appointments system. Input data to relevant computerised databases, and interrogate such databases for standard information If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post. Our Benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager. A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. For further details / informal visits contact: Name: Andrew Bilton Job title: Clinical Coding Team Manager Email address: Andrew.Bilton1@nhs.net Telephone number: 01904 724661 Lewis Willett Clinical Coding Team Manager Lewis.Willett@nhs.net 01904 724157"}