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Practice Interview
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Saving... jbliHGen Liverpool John Moores University {"required":[],"optional":[{"id":"queRokLt","grouping":"General Questions","question":"Can you tell us a bit about yourself and your interest in the Library Assistant position at LJMU?"},{"id":"queUhsLz","grouping":"General Questions","question":"What attracted you to apply for this role specifically at Liverpool John Moores University?"},{"id":"queU869f","grouping":"General Questions","question":"How do you align with LJMU’s mission of supporting communities and transforming lives?"},{"id":"quegz8y8","grouping":"Experience and Skills","question":"Could you describe your previous experience in a customer-focused environment? What specific roles have you held that are relevant to this position?"},{"id":"queYPPg3","grouping":"Experience and Skills","question":"This role requires good communication skills. Can you provide an example of a time when you effectively communicated with a customer or colleague to solve a problem?"},{"id":"queBPeNv","grouping":"Experience and Skills","question":"What experience do you have in providing technical support for computer users? How comfortable are you with helping others navigate software issues?"},{"id":"queHnuUD","grouping":"Experience and Skills","question":"Can you discuss your proficiency with Microsoft Office and any other relevant applications? How do you utilise these in a library or customer service context?"},{"id":"quefBTUR","grouping":"Teamwork and Adaptability","question":"Working on weekends can sometimes bring challenges. How do you ensure you stay motivated and deliver excellent service on weekends?"},{"id":"quehhxeJ","grouping":"Teamwork and Adaptability","question":"Describe a situation in which you had to work as part of a team. What was your role, and how did you contribute to the team's success?"},{"id":"queBOiYL","grouping":"Teamwork and Adaptability","question":"Flexibility is important for this role. Can you give an example of a time when you had to adapt to a change in plans or priorities at work?"},{"id":"que74aBx","grouping":"Problem-Solving and Customer Service","question":"How would you approach a situation where a student is frustrated or upset about a library service issue?"},{"id":"quex1RjQ","grouping":"Problem-Solving and Customer Service","question":"Could you share an example of a time when you went above and beyond to assist a customer or colleague?"},{"id":"que3RRIa","grouping":"Problem-Solving and Customer Service","question":"How do you prioritise tasks when you have multiple requests for assistance at the same time?"},{"id":"quexBeny","grouping":"Knowledge and Development","question":"What do you consider to be the essential services and resources a university library should offer to its students?"},{"id":"que0VoEX","grouping":"Knowledge and Development","question":"How do you keep yourself updated on developments in library services and technology that relate to user support?"},{"id":"queBDGHV","grouping":"Closing Questions","question":"What do you hope to gain from working as a Library Assistant at LJMU?"},{"id":"que3qEfv","grouping":"Closing Questions","question":"Is there anything else you would like us to know about your suitability for this position?"}]} ![]()
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Practice Interview
Practice Interview
Library Assistant (Saturday and Sunday) • Liverpool
Liverpool John Moores University
Thank you for your interest in the position of Library Assistant (Saturday and Sunday)
in Liverpool
with Liverpool John Moores University.
Liverpool John Moores University
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Can you tell us a bit about yourself and your interest in the Library Assistant position at LJMU? Can you tell us a bit about yourself and your interest in the Library Assistant position at LJMU?
2. What attracted you to apply for this role specifically at Liverpool John Moores University? What attracted you to apply for this role specifically at Liverpool John Moores University?
3. How do you align with LJMU’s mission of supporting communities and transforming lives? How do you align with LJMU’s mission of supporting communities and transforming lives?
4. Could you describe your previous experience in a customer-focused environment? What specific roles have you held that are relevant to this position? Could you describe your previous experience in a customer-focused environment? What specific roles have you held that are relevant to this position?
5. This role requires good communication skills. Can you provide an example of a time when you effectively communicated with a customer or colleague to solve a problem? This role requires good communication skills. Can you provide an example of a time when you effectively communicated with a customer or colleague to solve a problem?
6. What experience do you have in providing technical support for computer users? How comfortable are you with helping others navigate software issues? What experience do you have in providing technical support for computer users? How comfortable are you with helping others navigate software issues?
7. Can you discuss your proficiency with Microsoft Office and any other relevant applications? How do you utilise these in a library or customer service context? Can you discuss your proficiency with Microsoft Office and any other relevant applications? How do you utilise these in a library or customer service context?
8. Working on weekends can sometimes bring challenges. How do you ensure you stay motivated and deliver excellent service on weekends? Working on weekends can sometimes bring challenges. How do you ensure you stay motivated and deliver excellent service on weekends?
9. Describe a situation in which you had to work as part of a team. What was your role, and how did you contribute to the team's success? Describe a situation in which you had to work as part of a team. What was your role, and how did you contribute to the team's success?
10. Flexibility is important for this role. Can you give an example of a time when you had to adapt to a change in plans or priorities at work? Flexibility is important for this role. Can you give an example of a time when you had to adapt to a change in plans or priorities at work?
11. How would you approach a situation where a student is frustrated or upset about a library service issue? How would you approach a situation where a student is frustrated or upset about a library service issue?
12. Could you share an example of a time when you went above and beyond to assist a customer or colleague? Could you share an example of a time when you went above and beyond to assist a customer or colleague?
13. How do you prioritise tasks when you have multiple requests for assistance at the same time? How do you prioritise tasks when you have multiple requests for assistance at the same time?
14. What do you consider to be the essential services and resources a university library should offer to its students? What do you consider to be the essential services and resources a university library should offer to its students?
15. How do you keep yourself updated on developments in library services and technology that relate to user support? How do you keep yourself updated on developments in library services and technology that relate to user support?
16. What do you hope to gain from working as a Library Assistant at LJMU? What do you hope to gain from working as a Library Assistant at LJMU?
17. Is there anything else you would like us to know about your suitability for this position? Is there anything else you would like us to know about your suitability for this position?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nLibrary Assistant (Saturday and Sunday) with Liverpool John Moores University in Liverpool, England, United Kingdom\n\nLiverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today. Library Services are looking for an enthusiastic, friendly and adaptable person to join our Saturday and Sunday team providing front line library and computer user support for students and staff in our team. As a member of the Library Services team based in one of our libraries you will be comfortable supporting traditional library and information activities and first line support for computer users. Reliability and some flexibility are required to maintain the advertised opening hours. You should be qualified to GCSE level, or equivalent, Grades A-C/4-9 in five subjects, including English and Maths; candidates who lack formal qualifications but can offer significant, relevant experience may also be considered. You should have good communication, customer care and team working skills. A good working knowledge of Microsoft Office applications software, internet and email is essential as is the ability to relate this to user support. Experience of working within a customer focused environment in a front-line service and a willingness to acquire new skills as required is essential for this post. In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies. This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do. If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you. LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit. Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated."}