Library Assistant (Saturday and Sunday) in Liverpool inLiverpool PUBLISHED THU 28 NOV 2024 Jump to job information section
Liverpool John Moores University r1UokTE5
Job description
Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.
Library Services are looking for an enthusiastic, friendly and adaptable person to join our Saturday and Sunday team providing front line library and computer user support for students and staff in our team. As a member of the Library Services team based in one of our libraries you will be comfortable supporting traditional library and information activities and first line support for computer users. Reliability and some flexibility are required to maintain the advertised opening hours.
You should be qualified to GCSE level, or equivalent, Grades A-C/4-9 in five subjects, including English and Maths; candidates who lack formal qualifications but can offer significant, relevant experience may also be considered. You should have good communication, customer care and team working skills.
A good working knowledge of Microsoft Office applications software, internet and email is essential as is the ability to relate this to user support. Experience of working within a customer focused environment in a front-line service and a willingness to acquire new skills as required is essential for this post.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.
This is an exciting time to join the university as we deliver the LJMU Strategy 2and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Library Services are looking for an enthusiastic, friendly and adaptable person to join our Saturday and Sunday team providing front line library and computer user support for students and staff in our team. As a member of the Library Services team based in one of our libraries you will be comfortable supporting traditional library and information activities and first line support for computer users. Reliability and some flexibility are required to maintain the advertised opening hours.
You should be qualified to GCSE level, or equivalent, Grades A-C/4-9 in five subjects, including English and Maths; candidates who lack formal qualifications but can offer significant, relevant experience may also be considered. You should have good communication, customer care and team working skills.
A good working knowledge of Microsoft Office applications software, internet and email is essential as is the ability to relate this to user support. Experience of working within a customer focused environment in a front-line service and a willingness to acquire new skills as required is essential for this post.
In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.
This is an exciting time to join the university as we deliver the LJMU Strategy 2and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit.
Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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Can you tell us a bit about yourself and your interest in the Library Assistant position at LJMU?
What attracted you to apply for this role specifically at Liverpool John Moores University?
How do you align with LJMU’s mission of supporting communities and transforming lives?
Could you describe your previous experience in a customer-focused environment? What specific roles have you held that are relevant to this position?
This role requires good communication skills. Can you provide an example of a time when you effectively communicated with a customer or colleague to solve a problem?
1. Can you tell us a bit about yourself and your interest in the Library Assistant position at LJMU?
2. What attracted you to apply for this role specifically at Liverpool John Moores University?
3. How do you align with LJMU’s mission of supporting communities and transforming lives?
4. Could you describe your previous experience in a customer-focused environment? What specific roles have you held that are relevant to this position?
5. This role requires good communication skills. Can you provide an example of a time when you effectively communicated with a customer or colleague to solve a problem?
Useful skills for a Library Assistant (Saturday and Sunday):
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To work as a Library Assistant in the UK, particularly on a part-time basis during weekends, you should ideally possess a range of skills and qualities to effectively support library operations and assist patrons. Here are some important skills to consider:
1. Customer Service Skills: Ability to interact positively with library patrons, providing assistance and answering queries. A friendly demeanor and a willingness to help are essential.
2. Communication Skills: Strong verbal communication skills are important for explaining library services and resources to visitors. Written communication skills are also beneficial for documentation and signage.
3. Organizational Skills: Ability to prioritize tasks, maintain order in books and materials, and manage time effectively, especially during busy periods.
4. Attention to Detail: Meticulousness is important for shelving books correctly, checking in and out materials, and ensuring that library records are accurate.
5. Basic IT Skills: Familiarity with library management systems and general computer proficiency (e.g., using word processors, spreadsheets, and the internet) for tasks such as checking in and out books, managing records, or assisting patrons with technology.
6. Teamwork and Collaboration: Ability to work well with other library staff and contribute to a positive working environment.
7. Adaptability: Being open to learning new procedures and adapting to the specific needs of the library or changes in technology or resources.
8. Knowledge of Library Services: A general understanding of library services, resources, and procedures can be beneficial. This may include knowledge of cataloging systems like Dewey Decimal or an awareness of different types of media available.
9. Problem-Solving Skills: Ability to resolve patron issues or questions that may arise during library hours.
10. Basic Knowledge of Literature and Information Resources: Familiarity with various genres and authors can help when assisting patrons in finding books or resources.
11. Physical Stamina: The role may require standing for extended periods and lifting books or materials, so being physically fit can be an advantage.
12. Discretion and Confidentiality: Understanding the importance of maintaining confidentiality regarding patrons' information and library use.
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53.40837097167969 -2.991572618484497 Liverpool, England, United Kingdom 
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