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Practice Interview
Practice Interview
Clinical Support Worker (Higher Level)-Microbiology • Glasgow
NHS Scotland
Thank you for your interest in the position of Clinical Support Worker (Higher Level)-Microbiology
in Glasgow
with NHS Scotland.
NHS Scotland
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
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1. Can you tell us about your educational background and how it has prepared you for the Clinical Support Worker role? Can you tell us about your educational background and how it has prepared you for the Clinical Support Worker role?
2. What motivated you to apply for a position within the Microbiology Laboratory, particularly with NHS Scotland? What motivated you to apply for a position within the Microbiology Laboratory, particularly with NHS Scotland?
3. Describe your experience with laboratory equipment. Have you worked with any of the equipment mentioned in the job description, such as Vitek 2 or Virtuo Blood Culture system? Describe your experience with laboratory equipment. Have you worked with any of the equipment mentioned in the job description, such as Vitek 2 or Virtuo Blood Culture system?
4. What procedures do you follow to ensure the safe handling and disposal of clinical waste? What procedures do you follow to ensure the safe handling and disposal of clinical waste?
5. Can you explain the importance of accurately registering patient information onto a Laboratory Information System? Can you explain the importance of accurately registering patient information onto a Laboratory Information System?
6. Are you familiar with ISO 15189 and ISO 17025 standards? How do you think these certifications benefit the laboratory you work in? Are you familiar with ISO 15189 and ISO 17025 standards? How do you think these certifications benefit the laboratory you work in?
7. Give an example of a challenging situation you've encountered while working in a laboratory setting and how you resolved it. Give an example of a challenging situation you've encountered while working in a laboratory setting and how you resolved it.
8. How would you handle a situation where there is a discrepancy in patient information? How would you handle a situation where there is a discrepancy in patient information?
9. As this role includes dealing with telephone queries from staff and external agencies, how would you ensure clear and effective communication? As this role includes dealing with telephone queries from staff and external agencies, how would you ensure clear and effective communication?
10. Working as part of a shift team can be demanding. How do you cope with working different shifts, including weekends and public holidays? Working as part of a shift team can be demanding. How do you cope with working different shifts, including weekends and public holidays?
11. Can you talk about a time when you had to collaborate with others in a healthcare or laboratory context? What was your role, and what was the outcome? Can you talk about a time when you had to collaborate with others in a healthcare or laboratory context? What was your role, and what was the outcome?
12. Why do you think it is important to comply with the code of conduct for health care support workers? Why do you think it is important to comply with the code of conduct for health care support workers?
13. How do you ensure that you stay updated on mandatory training and induction standards required for healthcare support workers in Scotland? How do you ensure that you stay updated on mandatory training and induction standards required for healthcare support workers in Scotland?
14. What skills do you believe are most important for a Clinical Support Worker in Microbiology, and how do you demonstrate those skills? What skills do you believe are most important for a Clinical Support Worker in Microbiology, and how do you demonstrate those skills?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinical Support Worker (Higher Level)-Microbiology with NHS Scotland in Glasgow, Scotland, United Kingdom\n\nNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. The shift pattern for this position is 37 hours over 7 days including evenings, weekend and public holiday work as part of the laboratory out of hours system (contractual requirement). Clinical Support Workers duties include the collection and preparation of materials and clinical specimens for analysis, including the safe disposal of clinical waste. They register patient related information onto the Laboratory Information System or other manual systems. They are responsible for working within Specimen Reception and dealing with telephone queries from staff from other departments and external agencies. They will provide assistance to the Biomedical Scientist for provision of the laboratory service and perform specific laboratory tests as required. Applicants require 3 Highers at Grade C or above (one of which should include either Chemistry or Biology together with Maths) or SVQ3 in relevant science subject or equivalent qualification, or completion of modern apprenticeship in life sciences, or completion of equivalent accredited education / learning. Applicants would be required to achieve the mandatory inductions standards for health care support workers in Scotland and to comply with the code of conduct throughout your employment. The Diagnostic Clinical Microbiology Service for NHS Greater Glasgow and Clyde is delivered from two sites: Glasgow Royal Infirmary (GRI) and Queen Elizabeth University Hospital (QEUH). The laboratories provide a full and comprehensive Microbiology service to the population of Greater Glasgow & Clyde, hospital based users e.g. medical, nursing, estates, pharmacy and other department staff e.g. , users in Primary Care and General Practice. The post is based at the Microbiology Laboratory at Glasgow Royal Infirmary which is a state of the art facility which contains extensive microbiology equipment such as Vitek 2, Vitek MS, Virtuo Blood Culture system, WASP / WASPLab and MGiT TB Analysers. The laboratory processes around 400,000 specimens per annum and in addition to routine microbiology sections, also includes Environmental (air and water) testing and a Mycology section. The laboratory holds UKAS accreditation for ISO 15189 and ISO 17025 standards Informal contact: David Jordan, Operational Manager, 0141 956 0428, David.Jordan@ggc.scot.nhs.uk Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. Due to the anticipated response to this post it may close before the closing date noted on the advert therefore once you start your application form please complete it immediately. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. For application portal/log-in issues, please contact in the first instance."}