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Practice Interview
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Saving... jbliPMMQ NHS Scotland {"required":[],"optional":[{"id":"queRhDVH","grouping":"General Background and Experience","question":"Can you tell us about your educational background and any relevant qualifications you hold that pertain to this role?"},{"id":"quee7S6l","grouping":"General Background and Experience","question":"What experience do you have in healthcare settings, particularly in primary care or community environments?"},{"id":"que98Ye5","grouping":"General Background and Experience","question":"Have you previously worked in a Team or Collaborative environment? If so, can you provide an example of how you contributed to that team?"},{"id":"queOH3P2","grouping":"Skill-Specific Questions","question":"What do you understand by person-centred care, and how would you apply this concept in your daily work?"},{"id":"quedwmBj","grouping":"Skill-Specific Questions","question":"Can you describe a situation where you had to assist with nursing interventions? What was your role, and what was the outcome?"},{"id":"quesCguY","grouping":"Skill-Specific Questions","question":"Given that driving is essential for this role, can you confirm your driving status and how you plan to manage transportation in your daily work?"},{"id":"queSbgdJ","grouping":"Compassion and Communication","question":"How do you approach building rapport with patients, especially those who may be anxious or unwell?"},{"id":"queSkWwK","grouping":"Compassion and Communication","question":"Can you provide an example of a challenging interaction with a patient or colleague, and how you resolved it?"},{"id":"queCdr7u","grouping":"Compassion and Communication","question":"In your opinion, what qualities are essential for a Healthcare Support Worker, and how do you embody these qualities?"},{"id":"queqI4kj","grouping":"Understanding of NHS Values and Responsibilities","question":"NHS Scotland emphasises a culture that is 'Caring, Safe, and Respectful.' How do you see these values influencing your work as a Healthcare Support Worker?"},{"id":"quePMgGe","grouping":"Understanding of NHS Values and Responsibilities","question":"What do you believe are the key responsibilities of a Primary Care Healthcare Support Worker in a community setting?"},{"id":"que1GpAb","grouping":"Understanding of NHS Values and Responsibilities","question":"How do you intend to keep yourself updated with the latest healthcare practices and protocols relevant to this role?"},{"id":"que3PWQl","grouping":"Situational and Scenario-Based Questions","question":"If a patient appeared to be in distress and required immediate assistance, what steps would you take?"},{"id":"quegs4X3","grouping":"Situational and Scenario-Based Questions","question":"How would you prioritize your tasks if you were assigned multiple responsibilities in a busy Treatment Room?"},{"id":"queFTyG9","grouping":"Situational and Scenario-Based Questions","question":"Let's say a patient has a specific cultural or dietary requirement. How would you ensure that these needs are met?"},{"id":"queqoZcH","grouping":"Commitment to Continuous Improvement","question":"How do you handle feedback, both positive and negative, regarding your work performance?"},{"id":"que8lbmt","grouping":"Commitment to Continuous Improvement","question":"Can you describe a situation where you identified an area for improvement in a previous job? What actions did you take, and what was the result?"},{"id":"quejpSNu","grouping":"Diversity and Equality","question":"How do you support diversity and inclusion in the workplace, particularly in healthcare, which serves a diverse population?"},{"id":"que5sKv2","grouping":"Diversity and Equality","question":"If you encountered a colleague acting in a discriminatory manner towards a patient, how would you handle the situation?"},{"id":"quephh9u","grouping":"Closing Questions","question":"What motivated you to apply for this position with NHS Scotland, and where do you see yourself in five years within the healthcare sector?"}]} ![]()
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Practice Interview
Practice Interview
Primary Care Healthcare Support Worker • North Ayrshire
NHS Scotland
Thank you for your interest in the position of Primary Care Healthcare Support Worker
in North Ayrshire
with NHS Scotland.
NHS Scotland
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
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1. Can you tell us about your educational background and any relevant qualifications you hold that pertain to this role? Can you tell us about your educational background and any relevant qualifications you hold that pertain to this role?
2. What experience do you have in healthcare settings, particularly in primary care or community environments? What experience do you have in healthcare settings, particularly in primary care or community environments?
3. Have you previously worked in a Team or Collaborative environment? If so, can you provide an example of how you contributed to that team? Have you previously worked in a Team or Collaborative environment? If so, can you provide an example of how you contributed to that team?
4. What do you understand by person-centred care, and how would you apply this concept in your daily work? What do you understand by person-centred care, and how would you apply this concept in your daily work?
5. Can you describe a situation where you had to assist with nursing interventions? What was your role, and what was the outcome? Can you describe a situation where you had to assist with nursing interventions? What was your role, and what was the outcome?
6. Given that driving is essential for this role, can you confirm your driving status and how you plan to manage transportation in your daily work? Given that driving is essential for this role, can you confirm your driving status and how you plan to manage transportation in your daily work?
7. How do you approach building rapport with patients, especially those who may be anxious or unwell? How do you approach building rapport with patients, especially those who may be anxious or unwell?
8. Can you provide an example of a challenging interaction with a patient or colleague, and how you resolved it? Can you provide an example of a challenging interaction with a patient or colleague, and how you resolved it?
9. In your opinion, what qualities are essential for a Healthcare Support Worker, and how do you embody these qualities? In your opinion, what qualities are essential for a Healthcare Support Worker, and how do you embody these qualities?
10. NHS Scotland emphasises a culture that is 'Caring, Safe, and Respectful.' How do you see these values influencing your work as a Healthcare Support Worker? NHS Scotland emphasises a culture that is 'Caring, Safe, and Respectful.' How do you see these values influencing your work as a Healthcare Support Worker?
11. What do you believe are the key responsibilities of a Primary Care Healthcare Support Worker in a community setting? What do you believe are the key responsibilities of a Primary Care Healthcare Support Worker in a community setting?
12. How do you intend to keep yourself updated with the latest healthcare practices and protocols relevant to this role? How do you intend to keep yourself updated with the latest healthcare practices and protocols relevant to this role?
13. If a patient appeared to be in distress and required immediate assistance, what steps would you take? If a patient appeared to be in distress and required immediate assistance, what steps would you take?
14. How would you prioritise your tasks if you were assigned multiple responsibilities in a busy Treatment Room? How would you prioritise your tasks if you were assigned multiple responsibilities in a busy Treatment Room?
15. Let's say a patient has a specific cultural or dietary requirement. How would you ensure that these needs are met? Let's say a patient has a specific cultural or dietary requirement. How would you ensure that these needs are met?
16. How do you handle feedback, both positive and negative, regarding your work performance? How do you handle feedback, both positive and negative, regarding your work performance?
17. Can you describe a situation where you identified an area for improvement in a previous job? What actions did you take, and what was the result? Can you describe a situation where you identified an area for improvement in a previous job? What actions did you take, and what was the result?
18. How do you support diversity and inclusion in the workplace, particularly in healthcare, which serves a diverse population? How do you support diversity and inclusion in the workplace, particularly in healthcare, which serves a diverse population?
19. If you encountered a colleague acting in a discriminatory manner towards a patient, how would you handle the situation? If you encountered a colleague acting in a discriminatory manner towards a patient, how would you handle the situation?
20. What motivated you to apply for this position with NHS Scotland, and where do you see yourself in five years within the healthcare sector? What motivated you to apply for this position with NHS Scotland, and where do you see yourself in five years within the healthcare sector?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPrimary Care Healthcare Support Worker with NHS Scotland in North Ayrshire, Scotland, United Kingdom\n\nNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. Who We Are NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran we are committed to a culture that is Caring Safe and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net) Position An opportunity has arisen for permanent Primary Care Healthcare Support Workers based in North and South Ayrshire. Please ensure you specify in your application what location you would like to be considered for. What You Will Do You will be responsible for supporting the delivery of quality person centred nursing care and defined nursing interventions, primarily in a Community and Treatment Room Setting, to a cluster population and the wider locality. For further information on the role please click the link below to view the job description Knowledge, Training And/or Experience Required To Do The Job SCQF Level 7 e.g. SVQ 3 in healthcare or equivalent qualification Community/General Practice experience is desirable but not essential as learning required to fulfil the responsibilities of the post will be supported in practice. We welcome applicants from HCSW interested in a career in Primary/Community Care. Hours 37 per week UK Driving Licence/Car Ownership UK car licence/Car ownership is essential to this role. If you want to find out more about the role, please contact Sam O’Ware, CTAC Team Leader (South) on 07921492217 or Samantha.o'ware@aapct.scot.nhs.uk Holly Burns, CTAC Team Leader (North) on 07766802919 or holly.burns@aapct.scot.nhs.uk Additional Information For Candidates You should apply for this post by completing the application process on JobTrain. DO NOT upload a CV as this will not be used for shortlisting purposes. Posts close at midnight on the indicated date. Late applications will not be accepted. For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately. Please check your email regularly (including junk folders) and also your JobTrain account for updates. Please contact JobTrain Candidate Support Hub : https://jobseekersupport.jobtrain.co.uk/support/home - for advice and support with any system issues. We recommend using the Internet Browser “ Google Chrome ” or “ Microsoft Edge ” when using JobTrain. Once you have submitted your application form you will be unable to make any amendments. Some of our vacancies are for internal candidates only . If you are a staff member, please ensure you update your JobTrain profile to reflect that you are employed by NHS Ayrshire and Arran. Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. NHS Ayrshire and Arran has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk We are unable to provide sponsorship for bank contracts. "}