{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Pathway Coordinator - Royal Brompton Hospital with Guy's and St Thomas'​ NHS Foundation Trust in London, England, United Kingdom\n\nOn 1st February 2021 the Royal Brompton and Harefield Hospitals became part of Guy’s and St Thomas’ NHS Foundation Trust – a truly once-in a generation development. Together, we are taking our first steps towards our vision of creating a brand-new centre of excellence, which will be the global leader in the research into and treatment of heart and lung disease in patients from pre-birth to old age. We are developing some exciting plans and we want you to join us – so come and help to change the shape of healthcare for our heart and lung patients world-wide. This role is suitable for candidates who are looking to work in a fast-paced environment focusing on outpatient pathways. This will include day to day running database for appointments to prevent loss to follow up, communicating information to patients regarding appointments and tests. Being able to gather and disseminate information, accurately, efficiently, effectively and communicating with the team. Skills Essential criteria Excellent interpersonal skills with the ability to liaise effectively with a wide range of multidisciplinary staff Ability to work with confidential data and information and deal with sensitive issues discreetly Strong IT skills, particularly with relation to Microsoft Office packages, e.g. Word, Outlook and Excel Ability to deal with difficult service users and challenging situations Desirable criteria Knowledge of medical terminology Understanding of peer review process and governance processes Education Essential criteria Good general education with English and Maths to GCSE standard or equivalent Desirable criteria Customer services qualification/training Experience Essential criteria Experience and understanding of validation and RTT pathways Proven administrative experience Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment Desirable criteria Experience of an administrative role within the NHS Experience in previous admissions role Experience using Epic Our centre is a world leader in the diagnosis, management, and treatment of lung disease. We treat patients from across the UK and abroad for the full range of respiratory disorders and have one of the world’s largest lung disease patient populations. Services Offered Include ILD Sleep & Ventilation Sleep Outreach Asthma & Allergy Cystic Fibrosis Host Defense Cancer Services COPD For further details / informal visits contact: Name: Micca Wilson Job title: Deputy Service Manager Email address: m.wilson3@rbht.nhs.uk"}