CSS477 Health Care Support Worker - Nevill Hall Hospital • Abergavenny Aneurin Bevan University Health Board
Thank you for your interest in the position of CSS477 Health Care Support Worker - Nevill Hall Hospital
in Abergavenny
with Aneurin Bevan University Health Board.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about yourself and what attracted you to this role at Nevill Hall Hospital? Can you tell us a bit about yourself and what attracted you to this role at Nevill Hall Hospital?
2. What do you understand about the specific responsibilities of a Health Care Support Worker in the Day Surgery Unit? What do you understand about the specific responsibilities of a Health Care Support Worker in the Day Surgery Unit?
3. Can you describe your relevant experience in a healthcare setting, particularly in relation to assisting with pre and post-operative care for patients? Can you describe your relevant experience in a healthcare setting, particularly in relation to assisting with pre and post-operative care for patients?
4. What specific training or qualifications do you possess that you believe will aid you in this role, specifically your NVQ level 2 in Health and Social Care? What specific training or qualifications do you possess that you believe will aid you in this role, specifically your NVQ level 2 in Health and Social Care?
5. Do you have any experience working in a theatre environment? If so, can you discuss your duties and any challenges you faced? Do you have any experience working in a theatre environment? If so, can you discuss your duties and any challenges you faced?
6. This role requires strong communication skills. Can you provide an example of a situation where you effectively communicated with team members and/or patients? This role requires strong communication skills. Can you provide an example of a situation where you effectively communicated with team members and/or patients?
7. How do you approach learning new skills or handling constructive criticism in a fast-paced healthcare environment? How do you approach learning new skills or handling constructive criticism in a fast-paced healthcare environment?
8. As the role involves supporting patients who may be anxious or distressed, how would you demonstrate empathy and provide emotional support? As the role involves supporting patients who may be anxious or distressed, how would you demonstrate empathy and provide emotional support?
9. The Health Board emphasises a flexible working approach. Can you share an example of how you have adapted to changing circumstances or requirements in a previous role? The Health Board emphasises a flexible working approach. Can you share an example of how you have adapted to changing circumstances or requirements in a previous role?
10. How would you handle a situation where you were required to assist at another site within the health board on short notice? How would you handle a situation where you were required to assist at another site within the health board on short notice?
11. The Day Surgery Unit operates with a high turnover and multiple surgical disciplines. How do you plan to work effectively within a multidisciplinary team to ensure optimal patient care? The Day Surgery Unit operates with a high turnover and multiple surgical disciplines. How do you plan to work effectively within a multidisciplinary team to ensure optimal patient care?
12. Can you provide an example of a time when you contributed to a team’s success in a healthcare setting? What role did you play? Can you provide an example of a time when you contributed to a team’s success in a healthcare setting? What role did you play?
13. Working in a theatre environment can be stressful. How do you manage your stress levels in high-pressure situations? Working in a theatre environment can be stressful. How do you manage your stress levels in high-pressure situations?
14. Describe a time when you had to cope with a difficult situation at work. How did you handle it, and what was the outcome? Describe a time when you had to cope with a difficult situation at work. How did you handle it, and what was the outcome?
15. The ability to speak Welsh is desirable for this role. Can you describe your level of proficiency with the Welsh language, and how it could benefit your interactions with patients and colleagues? The ability to speak Welsh is desirable for this role. Can you describe your level of proficiency with the Welsh language, and how it could benefit your interactions with patients and colleagues?
16. How do you view the importance of ongoing training and professional development in the context of providing high-quality patient care? How do you view the importance of ongoing training and professional development in the context of providing high-quality patient care?
17. What areas of personal development are you particularly keen to pursue, should you secure this position? What areas of personal development are you particularly keen to pursue, should you secure this position?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:CSS477 Health Care Support Worker - Nevill Hall HospitalinAbergavenny
Interviewed on Sunday 2 March 2025
at 15:36.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCSS477 Health Care Support Worker - Nevill Hall Hospital with Aneurin Bevan University Health Board in Abergavenny, Wales, United Kingdom\n\nWe encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly . Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process Job Overview The Day Surgery Unit is looking for a new member to join our team We are looking for a motivated and enthusiastic Band 2 Theatre Assistant/ Health Care Support Worker to join our team at Nevil Hall Day Surgery Unit. The Day Surgery Unit (DSU) has a high turnover currently running 5 Theatres, specialising in a range of surgical disciplines including Orthopaedics, General Surgery, Gynaecology, Plastics, Dermatology, Ophthalmology and Pain. Main duties of the job The role is an excellent opportunity to gain experience supporting team members within the surgical setting, assisting the qualified members of staff in providing safe pre and post operative care for patients by undertaking duties such as performing and recording accurate observations, assisting patients in the preparation for theatre, escorting patients to theatre, caring and treating patients post operatively and maintaining a clean, tidy and appropriately stocked ward area. Appropriate training will be offered to the successful candidate in order to provide good quality individualised care. Staff will be expected to support other sites within the health board if required. Therefore, the successful candidate must demonstrate flexibility within their service. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome. Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed. Working for our organisation Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Qualifications Essential criteria NVQ level 2 in Health and Social Care in a health care setting Experience Essential criteria To be able to Demonstrate Knowledge of the Role in your application Desirable criteria Experience working in a Hospital Environment Skills Essential criteria IT Skills (basic) Desirable criteria Ability to speak Welsh Personal attributes Essential criteria Good verbal and written Communication Willingness to learn and take constructive criticism Flexible approach and hardworking and adaptable Caring and empathetic With training to be able cope with difficult and stressful situations. Interested in all aspects of the role as outlined in the job description Knowledge Essential criteria Knowledge of the role in Theatres "}