{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Secretary Team Leader with Velindre University NHS Trust in Cardiff, Wales, United Kingdom\n\n Job Summary Health Records Team Leader will lead the Medical Secretarial team within Velindre Health Records. Contribute to the health records management strategy for the organisation, ensuring that recommendations are agreed and implemented within timescales. To be responsible for ensuring that systems are in place to achieve delivery of the Directorate's patient access targets via the implementation of new processes and procedures and updating the Health Records Manager The post holder is responsible for the practical management of Outpatient waiting lists, working closely within the Health Records Manager to ensure waiting list improvements and national targets are achieved. Main duties of the job To present highly complex statistical information to staff to assist with ongoing service improvement. The post holder is responsible for supporting the Health Records Manager in the achievement of all elective access targets. The post holder will be responsible for training all staff in the rules and guidance for Outpatient Bookings delivery under the direction of the Health Records Manager The post holder will provide support and line management to the Medical Secretarial Teams administration teams ensuring optimum utilisation of outpatient capacity. The post holder will be required to cover vacancies/sickness of the Outpatient booking administration teams Acts as the first point of contact for patient and relatives who wish to raise compliments, concerns or complaints when attending as an out-patient. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About Us Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service , as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services. Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors. If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you. Visit our website to find out more https://velindre.nhs.wales/ Date posted 10 January 2025 Pay scheme Agenda for change Band Band 5 Salary £30,420 to £37,030 a year per annum Contract Permanent Working pattern Full-time Reference number 120-AC755-0125 Job locations Velindre Cancer Centre Velindre Road Cardiff CF14 2TL Job Description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Responsibilities Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications Qualifications and Knowledge Essential Educated to HNC/HND level Specialist knowledge of Health Record Management acquired through experience and alternative qualifications Evidence of strong decision making, delegation, motivation, problem solving and adaptability. Desirable Foundation Certificate of the Institute of Health Records and Information Management. Degree in Health Informatics Medical Secretarial Diploma Experience Essential Extensive experience of working in a Health Records environment experience. Specialist knowledge of Health Records Systems and processes Detailed knowledge of PAS Understanding of Trust policies and procedures including HR. Desirable Extensive knowledge of WPAS, WPC and other NHS systems. Team Leader or Supervisor experience. Experience in recruitment and selection of staff Oncology Medical Secretarial Experience Aptitute and Abilities Essential Good communication skills Ability to manage difficult situations under pressure. Ability to lead and motivate a team. Demonstrate a commitment to achieving high quality standards of work. Desirable Ability to speak Welsh Person Specification Qualifications and Knowledge Essential Educated to HNC/HND level Specialist knowledge of Health Record Management acquired through experience and alternative qualifications Evidence of strong decision making, delegation, motivation, problem solving and adaptability. Desirable Foundation Certificate of the Institute of Health Records and Information Management. Degree in Health Informatics Medical Secretarial Diploma Experience Essential Extensive experience of working in a Health Records environment experience. Specialist knowledge of Health Records Systems and processes Detailed knowledge of PAS Understanding of Trust policies and procedures including HR. Desirable Extensive knowledge of WPAS, WPC and other NHS systems. Team Leader or Supervisor experience. Experience in recruitment and selection of staff Oncology Medical Secretarial Experience Aptitute and Abilities Essential Good communication skills Ability to manage difficult s"}