Velindre University NHS Trust rclrbcHm
Opportunity to lead and manage a dedicated team of medical secretaries, fostering professional development and teamwork.
Engagement in the strategic management of health records, contributing to the overall improvement of patient access and care services.
The role enables the presentation of complex statistical information, helping to drive service improvements, which can be rewarding and impactful.
Working with a renowned organisation like Velindre University NHS Trust provides a sense of purpose and pride in contributing to vital health services across Wales.
Exposure to a diverse range of responsibilities, including training staff, managing outpatient waiting lists, and supporting patient interaction, enriches the role.
A supportive work environment that encourages professional growth, upskilling, and obtaining specialized knowledge in health records management.
The role of Medical Secretary Team Leader at Velindre University NHS Trust in Cardiff involves leading the Medical Secretarial team within Health Records, contributing to the management strategy, and ensuring adherence to patient access targets. Responsibilities include overseeing outpatient waiting lists, training staff on outpatient bookings, and managing the administration teams to optimize patient capacity. The position also requires presenting complex statistical data for service improvement and serving as the primary contact for patient inquiries and complaints.
Candidates should possess extensive experience in health records management, strong knowledge of relevant systems, and effective leadership skills. A background in health informatics or medical secretarial work, along with strong communication abilities and decision-making skills, is essential. While fluency in Welsh is desirable, applicants who speak either Welsh or English are encouraged to apply. The position is a full-time, permanent role with a salary range of £30,420 to £37,030 per year.
Candidates should possess extensive experience in health records management, strong knowledge of relevant systems, and effective leadership skills. A background in health informatics or medical secretarial work, along with strong communication abilities and decision-making skills, is essential. While fluency in Welsh is desirable, applicants who speak either Welsh or English are encouraged to apply. The position is a full-time, permanent role with a salary range of £30,420 to £37,030 per year.
Job Summary
Health Records Team Leader will lead the Medical Secretarial team within Velindre Health Records.
Contribute to the health records management strategy for the organisation, ensuring that recommendations are agreed and implemented within timescales.
To be responsible for ensuring that systems are in place to achieve delivery of the Directorate's patient access targets via the implementation of new processes and procedures and updating the Health Records Manager
The post holder is responsible for the practical management of Outpatient waiting lists, working closely within the Health Records Manager to ensure waiting list improvements and national targets are achieved.
Main duties of the job
To present highly complex statistical information to staff to assist with ongoing service improvement.
The post holder is responsible for supporting the Health Records Manager in the achievement of all elective access targets.
The post holder will be responsible for training all staff in the rules and guidance for Outpatient Bookings delivery under the direction of the Health Records Manager
The post holder will provide support and line management to the Medical Secretarial Teams administration teams ensuring optimum utilisation of outpatient capacity.
The post holder will be required to cover vacancies/sickness of the Outpatient booking administration teams
Acts as the first point of contact for patient and relatives who wish to raise compliments, concerns or complaints when attending as an out-patient.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more www.jobsincare.com/job/jbliTpzb posted
10 January 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£30,420 to £37,a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
120-AC755-
Job locations
Velindre Cancer Centre
Velindre Road
Cardiff
CF14 2TL
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Qualifications and Knowledge Essential
Health Records Team Leader will lead the Medical Secretarial team within Velindre Health Records.
Contribute to the health records management strategy for the organisation, ensuring that recommendations are agreed and implemented within timescales.
To be responsible for ensuring that systems are in place to achieve delivery of the Directorate's patient access targets via the implementation of new processes and procedures and updating the Health Records Manager
The post holder is responsible for the practical management of Outpatient waiting lists, working closely within the Health Records Manager to ensure waiting list improvements and national targets are achieved.
Main duties of the job
To present highly complex statistical information to staff to assist with ongoing service improvement.
The post holder is responsible for supporting the Health Records Manager in the achievement of all elective access targets.
The post holder will be responsible for training all staff in the rules and guidance for Outpatient Bookings delivery under the direction of the Health Records Manager
The post holder will provide support and line management to the Medical Secretarial Teams administration teams ensuring optimum utilisation of outpatient capacity.
The post holder will be required to cover vacancies/sickness of the Outpatient booking administration teams
Acts as the first point of contact for patient and relatives who wish to raise compliments, concerns or complaints when attending as an out-patient.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more www.jobsincare.com/job/jbliTpzb posted
10 January 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£30,420 to £37,a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
120-AC755-
Job locations
Velindre Cancer Centre
Velindre Road
Cardiff
CF14 2TL
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications
Qualifications and Knowledge Essential
- Educated to HNC/HND level
- Specialist knowledge of Health Record Management acquired through experience and alternative qualifications
- Evidence of strong decision making, delegation, motivation, problem solving and adaptability.
- Foundation Certificate of the Institute of Health Records and Information Management.
- Degree in Health Informatics
- Medical Secretarial Diploma
- Extensive experience of working in a Health Records environment experience.
- Specialist knowledge of Health Records Systems and processes
- Detailed knowledge of PAS Understanding of Trust policies and procedures including HR.
- Extensive knowledge of WPAS, WPC and other NHS systems.
- Team Leader or Supervisor experience.
- Experience in recruitment and selection of staff
- Oncology Medical Secretarial Experience
- Good communication skills
- Ability to manage difficult situations under pressure.
- Ability to lead and motivate a team.
- Demonstrate a commitment to achieving high quality standards of work.
- Ability to speak Welsh
- Educated to HNC/HND level
- Specialist knowledge of Health Record Management acquired through experience and alternative qualifications
- Evidence of strong decision making, delegation, motivation, problem solving and adaptability.
- Foundation Certificate of the Institute of Health Records and Information Management.
- Degree in Health Informatics
- Medical Secretarial Diploma
- Extensive experience of working in a Health Records environment experience.
- Specialist knowledge of Health Records Systems and processes
- Detailed knowledge of PAS Understanding of Trust policies and procedures including HR.
- Extensive knowledge of WPAS, WPC and other NHS systems.
- Team Leader or Supervisor experience.
- Experience in recruitment and selection of staff
- Oncology Medical Secretarial Experience
- Good communication skills
- Ability to manage difficult s
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