Interview for Independent Living Officer - Discover Great Care Jobs and Jobs In Care Today

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Independent Living Officer • Stockport
Stockport Homes Group

Thank you for your interest in the position of Independent Living Officer in Stockport with Stockport Homes Group.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us a bit about yourself and what attracted you to the Independent Living Officer role at Stockport Homes Group? Can you tell us a bit about yourself and what attracted you to the Independent Living Officer role at Stockport Homes Group?

2. What do you understand by the phrase “One team, transforming lives” in the context of this role? What do you understand by the phrase “One team, transforming lives” in the context of this role?

3. How do your values align with those of Stockport Homes Group, particularly regarding community support and service? How do your values align with those of Stockport Homes Group, particularly regarding community support and service?

4. Could you describe your previous experience working with vulnerable individuals? What specific challenges did you face, and how did you overcome them? Could you describe your previous experience working with vulnerable individuals? What specific challenges did you face, and how did you overcome them?

5. This role requires effective collaboration with external agencies such as Social Care. Can you give an example of a situation where you successfully worked with external partners to support a customer? This role requires effective collaboration with external agencies such as Social Care. Can you give an example of a situation where you successfully worked with external partners to support a customer?

6. How do you ensure accurate and thorough documentation of customer interventions? Can you share a time when you had to deal with documentation issues? How do you ensure accurate and thorough documentation of customer interventions? Can you share a time when you had to deal with documentation issues?

7. Assessing risk is a key component of this role. Can you walk us through your process for conducting a risk assessment for a vulnerable customer? Assessing risk is a key component of this role. Can you walk us through your process for conducting a risk assessment for a vulnerable customer?

8. Describe a challenging situation you faced while supporting a customer with complex needs. How did you handle it, and what was the outcome? Describe a challenging situation you faced while supporting a customer with complex needs. How did you handle it, and what was the outcome?

9. The role requires robust IT skills for caseload management. Can you discuss your experience with Microsoft packages or other software relevant to this position? The role requires robust IT skills for caseload management. Can you discuss your experience with Microsoft packages or other software relevant to this position?

10. How do you prioritise your caseload when managing multiple customers with varying needs? How do you prioritise your caseload when managing multiple customers with varying needs?

11. Passion, self-motivation, and persistence are essential qualities for this role. Can you provide an example of a time when you demonstrated these qualities in your work? Passion, self-motivation, and persistence are essential qualities for this role. Can you provide an example of a time when you demonstrated these qualities in your work?

12. This position may involve engaging with customers who may not always be receptive. How do you approach building rapport and trust with those individuals? This position may involve engaging with customers who may not always be receptive. How do you approach building rapport and trust with those individuals?

13. Stockport Homes Group values diversity and inclusion within its team. How would you contribute to fostering an inclusive environment for both colleagues and customers? Stockport Homes Group values diversity and inclusion within its team. How would you contribute to fostering an inclusive environment for both colleagues and customers?

14. Can you share an example of how you’ve promoted diversity or addressed equality issues in your previous roles? Can you share an example of how you’ve promoted diversity or addressed equality issues in your previous roles?

15. What strategies do you think are essential for empowering customers to achieve successful outcomes in an independent living context? What strategies do you think are essential for empowering customers to achieve successful outcomes in an independent living context?

16. If offered this position, what would you consider your immediate priorities in the first few months? If offered this position, what would you consider your immediate priorities in the first few months?

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1. Can you tell us a bit about yourself and what attracted you to the Independent Living Officer role at Stockport Homes Group?

queH1lra General Questions

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Interview Summary
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Role: Independent Living Officer in Stockport

Interviewed on Friday 25 April 2025 at 06:54.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nIndependent Living Officer with Stockport Homes Group in Stockport, England, United Kingdom\n\nWe are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It’s also means you get to be part of a thriving and forward-looking Organisation that prides itself on being a great place to work. We have a vacancy for an Independent Living Officer taking a lead in supporting customers who live in Sheltered Housing, whilst also providing a comprehensive housing management service. Assessing risk and working effectively with in-house teams and external statutory and voluntary agencies (such as Social Care) for the benefit of customers is key to success in this role. We are looking for someone whose previous experience of working with vulnerable individuals in a supportive capacity will empower customers to achieve successful outcomes and continue living independently. Passion, self-motivation, persistence & determination are skills required from the successful candidate to engage & support customers with a range of complex needs. Candidates will have robust IT skills in order to effectively caseload manage as well as utilise Microsoft packages. Previous experience of clear & accurate recording of customer interventions is also required. A driving licence & access to a vehicle is necessary for this role. If you would like to informally discuss the Independent Living Officer role, please contact Samantha Conroy on 07891949227 or email . The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions.  The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.  We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date 17th December 2024 Interviews 19th December 2024 Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Stockport Homes is Stockport’s largest landlord and a management organisation which acts as landlord for both Stockport Council’s social housing and our own property portfolio. But we’re more than just so-called rent collectors. We’re an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in."}