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Practice Interview
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Saving... jblieiAT NHS North Central London ICB {"required":[],"optional":[{"id":"queCCJ3u","grouping":"General Questions","question":"Can you tell us a bit about yourself and your professional background?"},{"id":"queb74Fg","grouping":"General Questions","question":"What interests you about the Team Administrator position with NHS North Central London ICB?"},{"id":"quepT6Fv","grouping":"Skills and Experience","question":"What experience do you have in administrative roles, particularly in a healthcare setting?"},{"id":"queb0C9P","grouping":"Skills and Experience","question":"Can you describe your experience with managing emails and prioritising communications? How do you decide which emails to delegate or action?"},{"id":"queOzkHf","grouping":"Skills and Experience","question":"Have you had experience in coordinating meetings? If so, please walk us through your process for setting agendas and taking minutes."},{"id":"quegC9Ns","grouping":"Communication and Interpersonal Skills","question":"How would you handle communication with a diverse range of NHS staff and external agencies? Can you give an example from your experience?"},{"id":"queEnAyx","grouping":"Communication and Interpersonal Skills","question":"Describe a situation where you had to manage escalated issues or conflicts. How did you handle it?"},{"id":"queYvPYy","grouping":"Project Support and Team Collaboration","question":"The role involves supporting system oversight and patient flow. Can you provide an example of how you've contributed to project support in your previous roles?"},{"id":"quegRnjN","grouping":"Project Support and Team Collaboration","question":"How do you ensure that action points from meetings are followed up effectively?"},{"id":"quep2MKT","grouping":"Organisational Skills","question":"This position requires a high level of organisation. What strategies do you employ to manage your workload and deadlines effectively?"},{"id":"queMlCFv","grouping":"Organisational Skills","question":"Can you describe a time when you had to handle multiple priorities at once? What was your approach?"},{"id":"queXEJWM","grouping":"Knowledge of the Healthcare Sector","question":"What do you know about the North Central London Integrated Care Board and its objectives?"},{"id":"queMqSpt","grouping":"Knowledge of the Healthcare Sector","question":"How do you think changes within the NHS, such as the organisational change programme mentioned, could impact the work of a Team Administrator?"},{"id":"quetgSQi","grouping":"Values and Motivation","question":"The NHS places a strong emphasis on patient safety and system resilience. How do you align with these values in your work?"},{"id":"queZUp2j","grouping":"Values and Motivation","question":"What motivates you to work in the NHS, and how do you see your role contributing towards improving healthcare outcomes?"},{"id":"queBn02S","grouping":"Situation-based Questions","question":"Imagine you receive conflicting requests from two senior staff members regarding urgent tasks. How would you handle the situation?"},{"id":"queOIw8f","grouping":"Situation-based Questions","question":"If you noticed a persistent issue affecting patient flow that wasn’t being addressed adequately, what steps would you take to escalate your concerns?"},{"id":"queOOppk","grouping":"Closing Questions","question":"Do you have any questions for us about the role or the ICB?"}]} ![]()
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Practice Interview
Practice Interview
Team Administrator • London
NHS North Central London ICB
Thank you for your interest in the position of Team Administrator
in London
with NHS North Central London ICB.
NHS North Central London ICB
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Can you tell us a bit about yourself and your professional background? Can you tell us a bit about yourself and your professional background?
2. What interests you about the Team Administrator position with NHS North Central London ICB? What interests you about the Team Administrator position with NHS North Central London ICB?
3. What experience do you have in administrative roles, particularly in a healthcare setting? What experience do you have in administrative roles, particularly in a healthcare setting?
4. Can you describe your experience with managing emails and prioritising communications? How do you decide which emails to delegate or action? Can you describe your experience with managing emails and prioritising communications? How do you decide which emails to delegate or action?
5. Have you had experience in coordinating meetings? If so, please walk us through your process for setting agendas and taking minutes. Have you had experience in coordinating meetings? If so, please walk us through your process for setting agendas and taking minutes.
6. How would you handle communication with a diverse range of NHS staff and external agencies? Can you give an example from your experience? How would you handle communication with a diverse range of NHS staff and external agencies? Can you give an example from your experience?
7. Describe a situation where you had to manage escalated issues or conflicts. How did you handle it? Describe a situation where you had to manage escalated issues or conflicts. How did you handle it?
8. The role involves supporting system oversight and patient flow. Can you provide an example of how you've contributed to project support in your previous roles? The role involves supporting system oversight and patient flow. Can you provide an example of how you've contributed to project support in your previous roles?
9. How do you ensure that action points from meetings are followed up effectively? How do you ensure that action points from meetings are followed up effectively?
10. This position requires a high level of organisation. What strategies do you employ to manage your workload and deadlines effectively? This position requires a high level of organisation. What strategies do you employ to manage your workload and deadlines effectively?
11. Can you describe a time when you had to handle multiple priorities at once? What was your approach? Can you describe a time when you had to handle multiple priorities at once? What was your approach?
12. What do you know about the North Central London Integrated Care Board and its objectives? What do you know about the North Central London Integrated Care Board and its objectives?
13. How do you think changes within the NHS, such as the organisational change programme mentioned, could impact the work of a Team Administrator? How do you think changes within the NHS, such as the organisational change programme mentioned, could impact the work of a Team Administrator?
14. The NHS places a strong emphasis on patient safety and system resilience. How do you align with these values in your work? The NHS places a strong emphasis on patient safety and system resilience. How do you align with these values in your work?
15. What motivates you to work in the NHS, and how do you see your role contributing towards improving healthcare outcomes? What motivates you to work in the NHS, and how do you see your role contributing towards improving healthcare outcomes?
16. Imagine you receive conflicting requests from two senior staff members regarding urgent tasks. How would you handle the situation? Imagine you receive conflicting requests from two senior staff members regarding urgent tasks. How would you handle the situation?
17. If you noticed a persistent issue affecting patient flow that wasn’t being addressed adequately, what steps would you take to escalate your concerns? If you noticed a persistent issue affecting patient flow that wasn’t being addressed adequately, what steps would you take to escalate your concerns?
18. Do you have any questions for us about the role or the ICB? Do you have any questions for us about the role or the ICB?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTeam Administrator with NHS North Central London ICB in London, England, United Kingdom\n\nThe Post Holder will provide administrative and project support to the System Flow & Operations Team focused on oversight of patient flow and escalation of emergent issues across the ICS, providing advice and support to manage system pressures and patient safety risk (both in and out of hours). As a key member of the team, you will demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations. This role will be responsible for managing the SCC System Control Centre (SCC) mailbox, receiving incoming mail, prioritising and, where appropriate, use initiative to delegate to appropriate parties and initiate action, including drafting replies for members of the team as appropriate. This post will assist the SCC in compiling and ensuring robust Executive Director, Director, and Manager ICB on call rotas are in place to support system resilience throughout the year. The post holder will also support the servicing and facilitation of the NCL Flow Operations Group meetings including setting agendas, arranging venue, inviting attendees, taking minutes, and ensuring that action points are implemented in conjunction with the Operations and Assurance Manager. NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington. As An ICB, We’re Focused On improving outcomes in population health and healthcare tackling inequalities in outcomes, experience, and access enhancing productivity and value for money helping the NHS support broader social and economic development. It is an exciting time to be joining NCL ICB – we have commenced an organisational change programme to redesign the structure of the organisation and the way that we work to better meet the needs of our population, our people, our system, and our partners. As part of the organisational change programme, we want to re-launch and re-energise the organisation, embed new ways of working and building the capabilities we need to create a thriving organisational culture. For further details / informal visits contact: Name: Noorina Boodhooa Job title: System Coordination Manager Email address: noorina.boodhooa1@nhs.net"}