NHS North Central London ICB r3H7ElMu
Opportunities for career development within a forward-thinking organisation focused on improving health outcomes.
Being part of a collaborative environment that emphasises teamwork and strong communication skills.
Contributing to meaningful projects that directly impact patient flow and safety across the integrated care system.
Engagement in organisational change programs that aim to enhance workplace culture and operational efficiency.
Diverse interactions with NHS staff and external agencies, fostering a broad professional network.
Flexibility in managing workload while prioritizing tasks in a dynamic healthcare environment.
The Team Administrator role at NHS North Central London Integrated Care Board (ICB) involves providing essential administrative and project support to the System Flow & Operations Team. The position focuses on overseeing patient flow and addressing emergent issues within the Integrated Care System (ICS), including both during and outside of standard hours. Key responsibilities include managing the System Control Centre inbox, prioritizing communications, assisting in the creation of Director on-call rotas, and facilitating meetings for the NCL Flow Operations Group by coordinating agendas, venues, and minute-taking.
As a vital member of the team, the post holder will utilize strong communication and interpersonal skills to engage with NHS staff and external organisations. The NCL ICB is committed to improving health outcomes and addressing inequalities across its five boroughs—Barnet, Camden, Enfield, Haringey, and Islington—while undergoing a transformation to enhance its organisational structure and culture. Interested candidates can reach out to Noorina Boodhooa, the System Coordination Manager, for more information.
As a vital member of the team, the post holder will utilize strong communication and interpersonal skills to engage with NHS staff and external organisations. The NCL ICB is committed to improving health outcomes and addressing inequalities across its five boroughs—Barnet, Camden, Enfield, Haringey, and Islington—while undergoing a transformation to enhance its organisational structure and culture. Interested candidates can reach out to Noorina Boodhooa, the System Coordination Manager, for more information.
The Post Holder will provide administrative and project support to the System Flow & Operations Team focused on oversight of patient flow and escalation of emergent issues across the ICS, providing advice and support to manage system pressures and patient safety risk (both in and out of hours).
As a key member of the team, you will demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations.
This role will be responsible for managing the SCC System Control Centre (SCC) mailbox, receiving incoming mail, prioritising and, where appropriate, use initiative to delegate to appropriate parties and initiate action, including drafting replies for members of the team as appropriate. This post will assist the SCC in compiling and ensuring robust Executive Director, Director, and Manager ICB on call rotas are in place to support system resilience throughout the year.
The post holder will also support the servicing and facilitation of the NCL Flow Operations Group meetings including setting agendas, arranging venue, inviting attendees, taking minutes, and ensuring that action points are implemented in conjunction with the Operations and Assurance Manager.
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As An ICB, We’re Focused On
For further details / informal visits contact: Name: Noorina Boodhooa Job title: System Coordination Manager Email address:
As a key member of the team, you will demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations.
This role will be responsible for managing the SCC System Control Centre (SCC) mailbox, receiving incoming mail, prioritising and, where appropriate, use initiative to delegate to appropriate parties and initiate action, including drafting replies for members of the team as appropriate. This post will assist the SCC in compiling and ensuring robust Executive Director, Director, and Manager ICB on call rotas are in place to support system resilience throughout the year.
The post holder will also support the servicing and facilitation of the NCL Flow Operations Group meetings including setting agendas, arranging venue, inviting attendees, taking minutes, and ensuring that action points are implemented in conjunction with the Operations and Assurance Manager.
NHS North Central London Integrated Care Board (NCL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in our five boroughs: Barnet, Camden, Enfield, Haringey, and Islington.
As An ICB, We’re Focused On
- improving outcomes in population health and healthcare
- tackling inequalities in outcomes, experience, and access
- enhancing productivity and value for money
- helping the NHS support broader social and economic development.
For further details / informal visits contact: Name: Noorina Boodhooa Job title: System Coordination Manager Email address:
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Here are 5 questions you could be
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1. Can you tell us a bit about yourself and your professional background?
2. What interests you about the Team Administrator position with NHS North Central London ICB?
3. What experience do you have in administrative roles, particularly in a healthcare setting?
4. Can you describe your experience with managing emails and prioritising communications? How do you decide which emails to delegate or action?
5. Have you had experience in coordinating meetings? If so, please walk us through your process for setting agendas and taking minutes.
1. Can you tell us a bit about yourself and your professional background?
2. What interests you about the Team Administrator position with NHS North Central London ICB?
3. What experience do you have in administrative roles, particularly in a healthcare setting?
4. Can you describe your experience with managing emails and prioritising communications? How do you decide which emails to delegate or action?
5. Have you had experience in coordinating meetings? If so, please walk us through your process for setting agendas and taking minutes.
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Team Administrator:
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To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:
1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.
2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.
3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.
4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).
5. Time Management: Ability to manage time efficiently and meet deadlines.
6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.
7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.
8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.
9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.
10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.
11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.
12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.
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