{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nResearch Support Administrator with Cardiff University / Prifysgol Caerdydd in Cardiff, Wales, United Kingdom\n\n19528BR School of Medicine Administrative Support Advert Research Support Administrator Centre for Trials Research (CTR) College of Biomedical & Life Sciences The Centre for Trials Research at Cardiff University is a large, multinational community of researchers, professional services staff and students from a diverse range of backgrounds. We tackle the big diseases and health concerns of our time by forming partnerships with researchers and building lasting relationships with the public. Find out more about the Centre and working with us here. Working as part of a large, diverse team from many different backgrounds, you will engage in a wide range of tasks including purchases and payments, data entry and file management, organising and servicing meetings and events and engaging with study participants. Experience of working in an administrative or office setting and the ability to carry out a variety of administrative tasks is important. The role also requires excellent communication skills as well as the ability to work in a team. Working in a highly regulated environment also means that the role requires an ability to set up and maintain standard administrative systems and procedures. The diversity of the tasks undertaken means that your ability to plan and prioritise, problem solving skills and the ability to provide excellent customer service will be essential for the role. With a culture of continuous professional and career development the Centre has an excellent track record of helping people develop in their areas of interest, with many progressing within the Centre itself, the wider University or further afield. For informal discussions you are welcome to contact the recruiter Laura Tilly (Research Support Officer) on TillyL@cardiff.ac.uk or 02922 512358. This post is full-time (35 hours per week), open-ended, and is available immediately. The role will be based at Heath Park. The majority of roles at Cardiff University are currently operating under “blended working” arrangements, with staff having the flexibility to work partly from home and partly from the University campus depending on specific business requirements. Discussions around these arrangements can take place after the successful candidate has been appointed. Salary: £24,600 - £25,433 per annum (Grade 3). Appointments to roles at Cardiff University are usually made at bottom of scale unless in exceptional circumstances. Cardiff University offers many excellent benefits, including 40 days annual leave (incl. bank holidays), local pension scheme, a cycle to work scheme and other travel initiatives, annual increments within the pay scale, and more. It's an exciting and vibrant place to work with many different challenges and is a proud Living Wage supporter. Date Advertised: 06 January 2025 Closing date: 20 January 2025 This post has previously been advertised to employees of Cardiff University only. We now invite external applications. Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements. Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. Job Description JOB PURPOSE Provide an administrative service to the School/Directorate, engaging in and completing a range of routine tasks to meet operational and customer service requirements. Provide support and guidance on administration systems and processes, ensure the Centre is supported, and key duties undertaken. This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g., your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance. As the biggest university in Wales – and a major employer, with more than 7,000 staff – we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression. Duties And Responsibilities Key Duties Deal with a range of enquires from internal (staff & students) and external (members of the public or other stakeholders) customers in a professional manner, establishing their needs and adapting the standard responses accordingly. Work with others to make recommendations for the development and improvement of current University processes and procedures. Create good working relationships with key contacts to help improve service levels. Undertake a variety of administrative duties to support the team and department. Gather and review data to update administrative systems such as databases and spreadsheets, making sure the information is accurate, and highlighting to your line manager basic trends and patterns. Actively contribute to the success of the team and support the supervision and management of it. Specific Duties Produce documentation, plan, and organise meetings, take minutes/notes and ensure any travel arrangements are made. Assist with the support and administration of specialist software used in the support of our research. Ensure that work is undertaken and documented in a regulatory compliant way and be prepared for regular audits and inspections, as well as contributing to the development of administrative systems. General Duties "}