1. Can you tell us a bit about your previous experience in housekeeping or a similar role? Can you tell us a bit about your previous experience in housekeeping or a similar role?
2. What attracted you to apply for a position at HC-One? What attracted you to apply for a position at HC-One?
3. How do you prioritise your tasks when managing a cleaning rota? How do you prioritise your tasks when managing a cleaning rota?
4. Can you provide an example of a time when you had to pay attention to detail in your work? What steps did you take to ensure everything was done correctly? Can you provide an example of a time when you had to pay attention to detail in your work? What steps did you take to ensure everything was done correctly?
5. Describe your approach to maintaining cleanliness and hygiene in a care home environment. Describe your approach to maintaining cleanliness and hygiene in a care home environment.
6. How would you describe your communication style when interacting with residents and colleagues? How would you describe your communication style when interacting with residents and colleagues?
7. Can you share an experience where you successfully worked as part of a team? What role did you play in that team? Can you share an experience where you successfully worked as part of a team? What role did you play in that team?
8. How do you handle conflicts or disagreements within a team setting? How do you handle conflicts or disagreements within a team setting?
9. The description mentions that kindness is at the core of HC-One. Can you provide an example of how you’ve demonstrated kindness in a previous role? The description mentions that kindness is at the core of HC-One. Can you provide an example of how you’ve demonstrated kindness in a previous role?
10. How would you approach a situation where a resident seems to be feeling down or upset? How would you approach a situation where a resident seems to be feeling down or upset?
11. If you noticed a colleague not adhering to the cleaning standards, how would you handle this situation? If you noticed a colleague not adhering to the cleaning standards, how would you handle this situation?
12. How would you respond if a resident expressed concern about cleanliness in their room? How would you respond if a resident expressed concern about cleanliness in their room?
13. What do you understand about safeguarding in a care environment, and why is it important? What do you understand about safeguarding in a care environment, and why is it important?
14. Can you give an example of how you would identify and report a concern related to safeguarding? Can you give an example of how you would identify and report a concern related to safeguarding?
15. Are you flexible with your working hours, including weekends and holidays? Are you flexible with your working hours, including weekends and holidays?
16. How do you maintain a positive attitude during busy or challenging shifts? How do you maintain a positive attitude during busy or challenging shifts?
17. What areas of personal development are you most interested in pursuing in this role? What areas of personal development are you most interested in pursuing in this role?
18. How do you feel about receiving training and feedback to improve your skills? How do you feel about receiving training and feedback to improve your skills?
19. Do you have any questions for us about the role or the company's culture? Do you have any questions for us about the role or the company's culture?
You can answer as many of these questions as you want.
Good luck!