Thank you for your interest in the position of Support Worker
in Edinburgh
with CrossReach.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about yourself and what attracted you to the Support Worker position at CrossReach? Can you tell us a bit about yourself and what attracted you to the Support Worker position at CrossReach?
2. What does empowering individuals with learning disabilities mean to you, and how do you envision achieving this in your role? What does empowering individuals with learning disabilities mean to you, and how do you envision achieving this in your role?
3. Do you have any previous experience in social care or supporting individuals with learning disabilities? If so, could you describe a challenging situation you faced and how you handled it? Do you have any previous experience in social care or supporting individuals with learning disabilities? If so, could you describe a challenging situation you faced and how you handled it?
4. How do you approach building relationships and rapport with individuals in your care? Can you provide an example? How do you approach building relationships and rapport with individuals in your care? Can you provide an example?
5. What techniques do you use to encourage independence in the individuals you support? What techniques do you use to encourage independence in the individuals you support?
6. Imagine you are supporting someone who is struggling with personal care tasks. How would you approach this situation? Imagine you are supporting someone who is struggling with personal care tasks. How would you approach this situation?
7. How would you support a service user who is reluctant to engage in social activities? How would you support a service user who is reluctant to engage in social activities?
8. Describe a time when you had to manage a conflict or difficult situation. What was the outcome? Describe a time when you had to manage a conflict or difficult situation. What was the outcome?
9. CrossReach is rooted in a Christian ethos. How do you feel this influences the work you would do as a Support Worker? CrossReach is rooted in a Christian ethos. How do you feel this influences the work you would do as a Support Worker?
10. What does dignity and respect mean to you when working with vulnerable individuals? How would you ensure to uphold these values? What does dignity and respect mean to you when working with vulnerable individuals? How would you ensure to uphold these values?
11. How do you cooperate with other team members and professionals to provide the best care for your service users? How do you cooperate with other team members and professionals to provide the best care for your service users?
12. Can you share an experience of working as part of a team and how you contributed to its success? Can you share an experience of working as part of a team and how you contributed to its success?
13. CrossReach provides training and opportunities for development. What areas would you like to focus on for your professional growth? CrossReach provides training and opportunities for development. What areas would you like to focus on for your professional growth?
14. Are you willing to work towards an SVQ Level 3 in Social Care? How do you plan to manage your time and commitments to achieve this? Are you willing to work towards an SVQ Level 3 in Social Care? How do you plan to manage your time and commitments to achieve this?
15. Working in social care requires adaptability. Can you give an example of a time when you had to adapt to a significant change at work? Working in social care requires adaptability. Can you give an example of a time when you had to adapt to a significant change at work?
16. What is your level of comfort with using IT for record-keeping and online training sessions? What is your level of comfort with using IT for record-keeping and online training sessions?
17. How do you ensure the health and wellbeing of those in your care, both physically and emotionally? How do you ensure the health and wellbeing of those in your care, both physically and emotionally?
18. What strategies do you use to manage your own stress and ensure you remain focused and effective in your role? What strategies do you use to manage your own stress and ensure you remain focused and effective in your role?
19. Do you have any questions about CrossReach or the Support Worker role that we haven’t covered? Do you have any questions about CrossReach or the Support Worker role that we haven’t covered?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Support WorkerinEdinburgh
Interviewed on Saturday 29 March 2025
at 13:24.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSupport Worker with CrossReach in Edinburgh, Scotland, United Kingdom\n\nLooking for a meaningful career where you can truly make a difference? At CrossReach, we’re all about empowering people to live life to the fullest. As a Support Worker, you’ll play a vital role in helping individuals with learning disabilities gain independence, build confidence, and enjoy life on their terms. What’s the job? Every day is different, but here’s what you’ll be doing: ✔ Providing one-to-one support that is tailored to each person’s needs. ✔ Encouraging independence and helping with daily tasks like cooking, cleaning, and personal care. ✔ Supporting people to access education, work, hobbies, and social activities. ✔ Helping service users with budgeting, benefits, and important life skills. ✔ Building strong relationships and championing each individual’s choices. ✔ Ensuring the safety, wellbeing, and dignity of those in your care. What do you need? ✨ A caring, patient, and positive attitude—this is the most important part! ✨ Experience in social care is great but not essential—we’ll provide training if you’re the right fit. ✨ An SVQ Level 3 in Social Care (or a willingness to work towards it). ✨ Basic IT skills for online training and record-keeping. ✨ A respect for our Christian ethos—you don’t have to be religious, just happy to work in a values-led environment. Why join CrossReach? 💙 A role that matters – You’ll help people live life to the fullest. 💙 A great team – Supportive colleagues who care as much as you do. 💙 Career Development – Opportunities To Gain Qualifications And Progress. A few key things to know: ✔ You’ll need to be a member of the Protecting Vulnerable Groups (PVG) Scheme. ✔ Registration with the Scottish Social Services Council (SSSC) is required. If you’re compassionate, reliable, and ready for a rewarding career, we’d love to hear from you. Apply today and start making a real impact! We also offer you a range of benefits that you would expect from an organisation that support others. Firstly, there is access to a wide range of exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card. We also ensure that your future and that of your loved ones is secured with a generous contributory pension plan and death in service benefit. Balancing work and family are made easier with our suite of enhanced family friendly policies and your health and wellness are prioritised with access to our health cash plan, giving you cash back for a wide range of health treatments. We even have access to a care concierge service to assist you with life's challenges, providing invaluable support when you need it most. But we also know that your training and development is important to you, and as well as a contribution to your professional membership fees, we are keen to support you in making the right steps to learn, grow and develop in ways that are right for you. CrossReach has been at the forefront of high quality social care for over 150 years, providing loving care to people of all ages and supporting them to live life to the full whatever their circumstances. During that time, we have worked hard to understand the needs of the people who turn to us for help and with them have been at the forefront of pioneering services which have literally changed thousands of lives for the better. Today we are one of the largest social care providers in Scotland, with experience across a broad range of services. We are still growing, learning, and improving, thanks to the incredible people we have the privilege to support, and all those who support us. We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. As we do our work in Christ’s name you must be respectful of our Christian Ethos and be able to work within it. This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration. We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team and we recognise that every individual’s unique background, experience and ability contributes to our success. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are. If you have any queries regarding this role or our recruitment process, please contact the Recruitment team on recruitment.team@crossreach.org.uk Please note: We reserve the right to close this advert prior to the closing date. Therefore, please make sure you complete and submit your application at an early stage. Additional Information For Candidates Application Process: Please apply for this post by completing the application process on Jobtrain. You can find out more about our recruitment process here CV Upload: DO NOT upload a CV as this will not be used for shortlisting purposes. Deadline: Posts close at midnight on the indicated date. Application Assistance: For help completing an application through Jobtrain, please click here Accessibility : To view our recruitment accessibility statement, please click here Communication: Please note that most of our communication is via email; therefore, please ensure you enter your email address accurately and ensure that “Jobtrian” and “CrossReach” are marked as safe email address. However, we will at times also call you or send you a text message. Check Email Regularly: Please check your email regularly (including junk folders) and also your Jobtrain account for updates. Support Hub: For advice and support with any system issues, please contact Jobtrain Candidate Support Hub "}
