{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdmin Assistant with St Leonard's Hospice in York, England, United Kingdom\n\n Job Summary We are recruiting for an experienced part-time Retail Admin Assistant to join the Hospice's Retail Support Team on a 12-month fixed term contract. As Retail Admin Assistant, you will support the Retail Management Team in the day-to-day running of the Retail Support Office. Main duties of the job Duties Will Include: Being the first point of contact for incoming retail enquiries, ensuring they are fielded and dealt with in a timely manner by the appropriate person. Take responsibility for the booking of collections of donated goods. Assist in the administration of Retail Gift Aid. Oversee and supervise any volunteers within the Retail Office. Our Ideal Candidate Will: Have previous experience of working in a busy office environment Be highly organised and capable of prioritising their workload Be an effective communicator Be able to work as part of a multidisciplinary team What We Can Offer You In Return: Generous annual leave entitlement of up to 41 days Attractive pension schemes Extensive employee discounts Training and development opportunities This role will primarily work Monday Friday during core business hours. About Us Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care. We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research. Date posted 05 March 2025 Pay scheme Other Salary £14,526 to £15,493 a year Contract Fixed term Duration 12 months Working pattern Part-time Reference number HG1261139AcoRAA Job locations Retail Head Office, St Leonard's Hospice 12/14 York Road YO24 4LU North Yorkshire YO24 4LU Job Description Job responsibilities Support the Retail Management team in the day-to-day running of the Retail Support Office including: Assist in the administration of the retail operation ensuring accurate recordkeeping and compliance with Hospice policies and procedures. Be the first point of contact for anyone contacting the Retail Support Office. Work as part of the Retail Support Office team, including supporting and managing a team of volunteers. Assist in optimising the income from the retail operation. Main Duties And Responsibilities Professional Be the first point of contact for incoming retail enquiries by telephone, email, post and in-person, ensuring enquiries are fielded and dealt with in a timely manner by the appropriate person. Assist in the administration of the Retail Gift Aid process and maintain accurate records within the Retail Gift Aid donor database. Support all St Leonards Hospice shops, working with the Head of Retail, Retail Development Manager and Shop Managers to ensure sales are maximised. Work with the retail team in the organisation of events, fairs, stalls, temporary shops or special themed windows. Take responsibility for the booking of collections of donated goods into the drivers diary, and where appropriate encourage donors to sign up to Gift Aid. Oversee and supervise any volunteers recruited to work within the Retail Office. Assist in the administration of the volunteer induction process and liaise with the Volunteer Services department to maintain accurate records. Provide first line support to shop managers and bank shop managers with any customer or administrative queries. Assist with room bookings and organisation of Retail team meetings, including taking and distributing minutes. Accurately record compliments and complaints in line with Hospice policy. Ensure records kept in the retail office are up to date by regularly reviewing information and updating where necessary. Ensure accurate record-keeping within the retail office in line with GDPR and the Hospices retention policy and maintain the Retail Office archive. Order shop and office consumables and maintain stock levels, ensuring POs and finance compliance. Distribute printed and email materials to shop staff. Job Description Job Responsibilities Support the Retail Management team in the day-to-day running of the Retail Support Office including: Assist in the administration of the retail operation ensuring accurate recordkeeping and compliance with Hospice policies and procedures. Be the first point of contact for anyone contacting the Retail Support Office. Work as part of the Retail Support Office team, including supporting and managing a team of volunteers. Assist in optimising the income from the retail operation. Main Duties And Responsibilities Professional Be the first point of contact for incoming retail enquiries by telephone, email, post and in-person, ensuring enquiries are fielded and dealt with in a timely manner by the appropriate person. Assist in the administration of the Retail Gift Aid process and maintain accurate records within the Retail Gift Aid donor database. Support all St Leonards Hospice shops, working with the Head of Retail, Retail Development Manager and Shop Managers to ensure sales are maximised. Work with the retail team in the organisation of events, fairs, stalls, temporary shops or special themed windows. Take responsibility for the booking of collections of donated goods into the drivers diary, and where appropriate encourage donors to sign up to Gift Aid. Oversee and supervise any volunteers recruited to work with"}