{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Administrator (Bookings) with Nuffield Health The Holly Hospital in Midlothian, Scotland, United Kingdom\n\nHead Office Patient Administrator (Bookings) Patient Administrator Nuffield Health | Edinburgh Hospital | Administration | Bookings Salary - £23,887.5 - Full Time 37.5 hours As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you. As a Patient Administrator working within our Bookings Team at Nuffield Health Edinburgh Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration, bookings role or within a recepiton or customer service role. As a Patient Administrator, You Will Excellent customer service skills that will put patients at ease Use your empathy and customer service skills to build positive relationships Answer the phone and email to deal with enquiries and book appointments Sending out communication and letters, facilitating the smooth running of the bookings process Work closely with colleagues to ensure appointments are planned and customers and consultants are clearly communicated with Prepare clinical paperwork, referral forms, charge sheets, terms and conditions and any other administrative tasks required Having a proactive approach and the ability and enthisasm to use your skills across all of our patient admin teams Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, and more – at Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you. Location Edinburgh - Midlothian Contract type Permanent Reference TEC-PA02 Apply"}