Patient Administrator (Bookings)inMidlothianinMidlothianPUBLISHED TUE 18 MAR 2025
Opportunity to make a positive impact on patients' experiences and wellbeing through exceptional customer service.
Work in a supportive team environment that fosters collaboration and communication among colleagues.
Gain valuable experience in healthcare administration and bookings, enhancing your professional skill set.
Enjoy a competitive salary of £23,887.5 for a full-time position, providing financial stability.
Access to a comprehensive benefits package, including financial wellbeing support, gym membership, and a cycle to work scheme.
Work for the UK’s largest healthcare charity, contributing to the improvement of national health and wellbeing.
Flexible and proactive role that allows you to utilize and develop your communication, IT, and organizational skills.
Join Nuffield Health as a Patient Administrator (Bookings) in Edinburgh!
Are you passionate about making a difference in people's lives? At Nuffield Health, the UK’s largest healthcare charity, we believe that exceptional care starts with exceptional people. As a Patient Administrator in our Bookings Team at The Holly Hospital, you'll be the friendly face that helps guide patients through their healthcare journey and ensure they feel supported every step of the way. Your empathetic nature, combined with your excellent communication and IT skills, will be vital in creating a warm, welcoming environment for those in need.
In this full-time role (37.5 hours), you'll master the art of customer service by answering queries, scheduling appointments, and preparing essential paperwork—all while building positive relationships with both patients and colleagues. Enjoy a supportive work environment where your contributions are valued and appreciated. Plus, with a fantastic benefits package designed with your wellbeing in mind, including financial support, gym membership, and more, we want you to thrive both professionally and personally. Ready to embark on a rewarding career with us? Apply today and start shaping a brighter future in healthcare!
Opportunity to make a positive impact on patients' experiences and wellbeing through exceptional customer service.
Work in a supportive team environment that fosters collaboration and communication among colleagues.
Gain valuable experience in healthcare administration and bookings, enhancing your professional skill set.
Enjoy a competitive salary of £23,887.5 for a full-time position, providing financial stability.
Access to a comprehensive benefits package, including financial wellbeing support, gym membership, and a cycle to work scheme.
Work for the UK’s largest healthcare charity, contributing to the improvement of national health and wellbeing.
Flexible and proactive role that allows you to utilize and develop your communication, IT, and organizational skills.
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Patient Administrator (Bookings)
Patient Administrator
Nuffield Health | Edinburgh Hospital | Administration | Bookings
Salary - £23,887.5 - Full Time 37.5 hours
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Patient Administrator working within our Bookings Team at Nuffield Health Edinburgh Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration, bookings role or within a recepiton or customer service role.
As a Patient Administrator, You Will
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, and more – at Nuffield Health, we’ll take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
Edinburgh - Midlothian
Contract type
Permanent
Reference
TEC-PA02
Apply
Patient Administrator (Bookings)
Patient Administrator
Nuffield Health | Edinburgh Hospital | Administration | Bookings
Salary - £23,887.5 - Full Time 37.5 hours
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a Patient Administrator working within our Bookings Team at Nuffield Health Edinburgh Hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration, bookings role or within a recepiton or customer service role.
As a Patient Administrator, You Will
- Excellent customer service skills that will put patients at ease
- Use your empathy and customer service skills to build positive relationships
- Answer the phone and email to deal with enquiries and book appointments
- Sending out communication and letters, facilitating the smooth running of the bookings process
- Work closely with colleagues to ensure appointments are planned and customers and consultants are clearly communicated with
- Prepare clinical paperwork, referral forms, charge sheets, terms and conditions and any other administrative tasks required
- Having a proactive approach and the ability and enthisasm to use your skills across all of our patient admin teams
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, and more – at Nuffield Health, we’ll take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Location
Edinburgh - Midlothian
Contract type
Permanent
Reference
TEC-PA02
Apply
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