Receptionist - Surgery • Kidwelly Hywel Dda University Health Board
Thank you for your interest in the position of Receptionist - Surgery
in Kidwelly
with Hywel Dda University Health Board.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist - Surgery with Hywel Dda University Health Board in Kidwelly\n\n Hywel Dda University Health Board are seeking to appoint a Receptionist / Administrator to work on a rota basis in Meddygfa Minafon, Kidwelly. On occasion there may be a requirement to cover across other managed practices within the Health Board. This is a diverse role within busy and interesting GP practice. The post holder will be responsible for greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction. This is mainly a telephone and customer facing role and requires the ability to work across the surgery opening hours which are 08.00 to 18:30 Monday-Friday. It will also require all day Friday working. To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies. This is mainly done via the telephone and face to face with patients.To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.To undertake a variety of administrative duties to assist in the smooth running of the practice. This will include learning how to deal with prescription request/issuing, Test result allocations and also filing of other paperwork and associated correspondence the surgery receives. About us You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 23/12/2024 "}