{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist/Administrator with Primary Care Careers in Great Dunmow, Essex\n\n Angel Lane Surgery has an exciting opportunity for a receptionist/administrator to join our team on a part-time basis for 25 hours per week. We look forward to recruiting a new member of staff to this very friendly and supportive team. The salary is dependent on skills and experience and you will have access to the NHS pension scheme. The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills. Greeting and directing all patients. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Advising patients of practice procedures. Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning. About us If you would like to find out more information about this role, please do not hesitate to get in contact with us. "}