Interview for Health Care Support Worker, Williams Day Unit - Discover Great Care Jobs and Jobs In Care Today

This question is optional.
You can skip it

jobsincare
Practice Interview

Health Care Support Worker, Williams Day Unit • Harlow
The Princess Alexandra Hospital NHS Trust

Thank you for your interest in the position of Health Care Support Worker, Williams Day Unit in Harlow with The Princess Alexandra Hospital NHS Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

You've already answered some of these questions.

We've marked the ones that you've done with a check

You can continue the interview below.

First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about any previous experience you have in a healthcare setting, even if it’s informal or voluntary? Can you tell us about any previous experience you have in a healthcare setting, even if it’s informal or voluntary?

2. What steps have you taken to prepare yourself for this role, and what do you hope to learn? What steps have you taken to prepare yourself for this role, and what do you hope to learn?

3. How do you feel about receiving training for specific tasks, such as Picc line care and cannulation? How do you feel about receiving training for specific tasks, such as Picc line care and cannulation?

4. What do you understand about the role of a Healthcare Support Worker, particularly in a chemotherapy and haematology outpatient unit? What do you understand about the role of a Healthcare Support Worker, particularly in a chemotherapy and haematology outpatient unit?

5. Why do you want to work in this particular unit, and what interests you about providing care to chemotherapy patients? Why do you want to work in this particular unit, and what interests you about providing care to chemotherapy patients?

6. What do you think are the most important qualities needed for someone in this position? What do you think are the most important qualities needed for someone in this position?

7. Can you describe a time when you had to communicate sensitive information to a patient or family member? How did you approach it? Can you describe a time when you had to communicate sensitive information to a patient or family member? How did you approach it?

8. How would you handle a situation where a patient is feeling anxious or scared about their treatment? How would you handle a situation where a patient is feeling anxious or scared about their treatment?

9. What measures do you take to ensure patient confidentiality and dignity while providing care? What measures do you take to ensure patient confidentiality and dignity while providing care?

10. Can you give an example of a time you worked as part of a team? What role did you play, and what was the outcome? Can you give an example of a time you worked as part of a team? What role did you play, and what was the outcome?

11. How would you approach working with other healthcare professionals, such as nurses and doctors, to ensure effective patient care? How would you approach working with other healthcare professionals, such as nurses and doctors, to ensure effective patient care?

12. In your opinion, what are some key health and safety considerations in a healthcare setting, particularly regarding chemotherapy patients? In your opinion, what are some key health and safety considerations in a healthcare setting, particularly regarding chemotherapy patients?

13. How would you respond if you encountered a health and safety hazard in the workplace? How would you respond if you encountered a health and safety hazard in the workplace?

14. Can you describe a situation where you needed to adapt quickly to a change? How did you handle it? Can you describe a situation where you needed to adapt quickly to a change? How did you handle it?

15. How do you prioritise tasks when you have multiple responsibilities to attend to throughout your shift? How do you prioritise tasks when you have multiple responsibilities to attend to throughout your shift?

16. How do you plan to complete the Care Certification within your six-month probationary period, if not already obtained? How do you plan to complete the Care Certification within your six-month probationary period, if not already obtained?

17. What are your long-term career goals within healthcare, and how do you see this position contributing to those goals? What are your long-term career goals within healthcare, and how do you see this position contributing to those goals?

18. What motivates you to provide high-quality care to patients, particularly in an outpatient setting? What motivates you to provide high-quality care to patients, particularly in an outpatient setting?

19. How do you ensure that you remain compassionate and empathetic while managing the demands of the role? How do you ensure that you remain compassionate and empathetic while managing the demands of the role?

Display all questions

You can answer as many of these questions as you want. Good luck!

1. Can you tell us about any previous experience you have in a healthcare setting, even if it’s informal or voluntary?

que1HfeW Experience and Training

This question is optional. You can skip it

Saving...

Please wait...

The preview image will be black while recording; please just continue to record your answer as normal.

Interview Summary
• Check and Send

Role: Health Care Support Worker, Williams Day Unit in Harlow

Interviewed on Friday 25 April 2025 at 07:52.

If everything looks good then click below to send your interview.
Your interview will also be saved to your account.

jbns87Qo The Princess Alexandra Hospital NHS Trust {"required":[],"optional":[{"id":"que1HfeW","grouping":"Experience and Training","question":"Can you tell us about any previous experience you have in a healthcare setting, even if it’s informal or voluntary?"},{"id":"quezLZdK","grouping":"Experience and Training","question":"What steps have you taken to prepare yourself for this role, and what do you hope to learn?"},{"id":"quexv8Iy","grouping":"Experience and Training","question":"How do you feel about receiving training for specific tasks, such as Picc line care and cannulation?"},{"id":"queSKCSA","grouping":"Understanding the Role","question":"What do you understand about the role of a Healthcare Support Worker, particularly in a chemotherapy and haematology outpatient unit?"},{"id":"queKJyJM","grouping":"Understanding the Role","question":"Why do you want to work in this particular unit, and what interests you about providing care to chemotherapy patients?"},{"id":"quedcC7H","grouping":"Understanding the Role","question":"What do you think are the most important qualities needed for someone in this position?"},{"id":"queW6jY3","grouping":"Patient Care and Communication","question":"Can you describe a time when you had to communicate sensitive information to a patient or family member? How did you approach it?"},{"id":"queNE63w","grouping":"Patient Care and Communication","question":"How would you handle a situation where a patient is feeling anxious or scared about their treatment?"},{"id":"queDINiZ","grouping":"Patient Care and Communication","question":"What measures do you take to ensure patient confidentiality and dignity while providing care?"},{"id":"queXkIUH","grouping":"Teamwork and Collaboration","question":"Can you give an example of a time you worked as part of a team? What role did you play, and what was the outcome?"},{"id":"queveO0U","grouping":"Teamwork and Collaboration","question":"How would you approach working with other healthcare professionals, such as nurses and doctors, to ensure effective patient care?"},{"id":"queHZa4T","grouping":"Health and Safety","question":"In your opinion, what are some key health and safety considerations in a healthcare setting, particularly regarding chemotherapy patients?"},{"id":"quexxOv1","grouping":"Health and Safety","question":"How would you respond if you encountered a health and safety hazard in the workplace?"},{"id":"queWh3zi","grouping":"Adaptability and Problem-Solving","question":"Can you describe a situation where you needed to adapt quickly to a change? How did you handle it?"},{"id":"quenKSHs","grouping":"Adaptability and Problem-Solving","question":"How do you prioritise tasks when you have multiple responsibilities to attend to throughout your shift?"},{"id":"queVzHWX","grouping":"Commitment to Development","question":"How do you plan to complete the Care Certification within your six-month probationary period, if not already obtained?"},{"id":"queD8v92","grouping":"Commitment to Development","question":"What are your long-term career goals within healthcare, and how do you see this position contributing to those goals?"},{"id":"queQVks6","grouping":"Values and Motivation","question":"What motivates you to provide high-quality care to patients, particularly in an outpatient setting?"},{"id":"queaH7bV","grouping":"Values and Motivation","question":"How do you ensure that you remain compassionate and empathetic while managing the demands of the role?"}]}

Cancel Interview

{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Support Worker, Williams Day Unit with The Princess Alexandra Hospital NHS Trust in Harlow\n\n We are looking to recruit a dynamic, motivated and enthusiastic Band 3 Healthcare Support Worker who has a passion for delivering high quality care within an Chemotherapy and Haematology outpatient Unit. This is an ideal opportunity for anyone wanting a career in health care. Experience desirable but not essential, training will be provided to gain the skills needed for the duties below. Main duties and responsibility below but can be subject to change. As the successful candidate, you will work as part of a multidisciplinary team within the Williams Day Unit. Weighing and conducting observations for Patients in preparation for their chemotherapy. Picc line care Venesections Vene puncture and cannulation Supporting out patient department with clinics Completing daily tasks to maintain the health and safety of the Unit About us Please see the attached Job description and person specification. Available to download at anytime. The post is advertised as a band 3 role subject to the following: successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2 or providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3. Failure to complete the Care Certification within this timeframe may result in termination of employment. "}