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Practice Interview
Practice Interview
Health Records Clerk • Gillingham
Medway NHS Foundation Trust
Thank you for your interest in the position of Health Records Clerk
in Gillingham
with Medway NHS Foundation Trust.
Medway NHS Foundation Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Tell us about your understanding of the role of a Health Records Clerk and why you are interested in this position. Tell us about your understanding of the role of a Health Records Clerk and why you are interested in this position.
2. What do you know about Medway NHS Foundation Trust and our commitment to providing the Best of Care by the Best People? What do you know about Medway NHS Foundation Trust and our commitment to providing the Best of Care by the Best People?
3. Can you describe any previous experience you have had with health records management or a similar administrative role? Can you describe any previous experience you have had with health records management or a similar administrative role?
4. This role requires attention to detail. Can you provide an example of a time when your attention to detail made a significant difference in your work? This role requires attention to detail. Can you provide an example of a time when your attention to detail made a significant difference in your work?
5. How proficient are you with digital record-keeping systems? Can you share examples of software you’ve used previously? How proficient are you with digital record-keeping systems? Can you share examples of software you’ve used previously?
6. The job involves manual handling of multiple folders. How do you ensure that you work safely and efficiently in such scenarios? The job involves manual handling of multiple folders. How do you ensure that you work safely and efficiently in such scenarios?
7. Describe a situation where you had to coordinate multiple tasks at once. How did you ensure everything was completed on time? Describe a situation where you had to coordinate multiple tasks at once. How did you ensure everything was completed on time?
8. In case of missing health records, what steps would you take to resolve the issue and ensure that services continue to run smoothly? In case of missing health records, what steps would you take to resolve the issue and ensure that services continue to run smoothly?
9. How do you approach working within a team, especially in a fast-paced environment like a hospital? How do you approach working within a team, especially in a fast-paced environment like a hospital?
10. Can you provide an example of how you effectively communicated important information to your colleagues or superiors? Can you provide an example of how you effectively communicated important information to your colleagues or superiors?
11. Medway NHS Trust values diversity and inclusion. How do you believe you can contribute to fostering an inclusive workplace? Medway NHS Trust values diversity and inclusion. How do you believe you can contribute to fostering an inclusive workplace?
12. Why do you think it's important for health records clerks to comply with safeguarding policies? Can you share any relevant experience? Why do you think it's important for health records clerks to comply with safeguarding policies? Can you share any relevant experience?
13. The NHS promotes flexible working. How do you adapt to changes in your workload or working environment? Can you give a specific example? The NHS promotes flexible working. How do you adapt to changes in your workload or working environment? Can you give a specific example?
14. What strategies do you use to manage your time effectively when faced with tight deadlines? What strategies do you use to manage your time effectively when faced with tight deadlines?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Records Clerk with Medway NHS Foundation Trust in Gillingham\n\n Health Records Clerk Division: Corporate Care Group: Transformation and Delivery Band: 2 Salary: £23,615 per annum We are recruiting for a Medical Records Clerk, who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation. Our Trust is a great choice for people who want to develop their career in an ambitious environment. The NHS are striving towards \"we work flexibly\" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you. All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme. We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce. All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults. About us Safe and accountable storage of patients health records in our off site facility at Stirling Park and in the Deceased Library Area Coordination of missing notes to deliver to various services throughout the Trust Collection of notes from wards to amalgamate with originals Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients notes Repairs and maintenance of all health records Culling and destruction of health records according to the NHS guidelines Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway. Effective and efficient coordination of the delivery of notes between both sites. Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department. Collection of notes from wards to amalgamate with originals Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated. "}