Health Records Clerk inGillingham inGillingham PUBLISHED WED 23 OCT 2024

Band 2 FIXEDTERM
GYM NHS

Medway NHS Foundation Trust r4SHtV4X

The Health Records Clerk role at Medway NHS Foundation Trust in Gillingham is crucial for ensuring the safe and efficient management of patient health records. The responsibilities include coordinating and storing records in various facilities, managing missing notes, preparing documentation for outpatient clinics, and ensuring compliance with NHS guidelines for record maintenance and destruction. The position emphasises teamwork, flexibility, and the Trust's commitment to providing the best care in a supportive work environment.

Candidates should possess strong attention to detail, effective organisational skills, and the ability to work efficiently within a fast-paced setting. The Trust offers a welcoming culture, opportunities for career development, and a range of employee benefits, promoting diversity and inclusion while aiming to attract talent from underrepresented groups. The role also involves digital responsibilities, such as scanning and quality checking patient records, contributing to the overall efficiency of the health services provided.

Health Records Clerk

Division: Corporate

Care Group: Transformation and Delivery

Band: 2

Salary: £23,615 per annum

We are recruiting for a Medical Records Clerk, who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.

Our Trust is a great choice for people who want to develop their career in an ambitious environment.

The NHS are striving towards "we work flexibly" as a workforce, we want to ensure that you can work in a way that is best for us, our patients, and importantly for you. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.

We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.

All staff at Medway comply the Trust's and the Kent and Medway Safeguarding Board's policies on safeguarding children, young people and vulnerable adults.

About us
Safe and accountable storage of patients health records in our off site facility at Stirling Park and in the Deceased Library Area

Coordination of missing notes to deliver to various services throughout the Trust

Collection of notes from wards to amalgamate with originals

Prep notes for Outpatient clinics to ensure updated demographic information and referral letters are in patients notes

Repairs and maintenance of all health records

Culling and destruction of health records according to the NHS guidelines

Distribution and management of the delivery of notes throughout the Trust via Transit Area at Medway.

Effective and efficient coordination of the delivery of notes between both sites.

Digital Health Records Clerk (Scanning Team) - Collection, preparation, scanning and quality checking of patient notes. Requires attention to detail, strong computer skills, ability to consistently work at fast pace whilst maintaining quality. Manual handling of multiple notes folders from the whole site and within medical records department.

Collection of notes from wards to amalgamate with originals

Tracking of all notes to record appropriate location at any given time within the department and to where the notes are being sent/ allocated.

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Tell us about your understanding of the role of a Health Records Clerk and why you are interested in this position.

2. What do you know about Medway NHS Foundation Trust and our commitment to providing the Best of Care by the Best People?

3. Can you describe any previous experience you have had with health records management or a similar administrative role?

4. This role requires attention to detail. Can you provide an example of a time when your attention to detail made a significant difference in your work?

5. How proficient are you with digital record-keeping systems? Can you share examples of software you’ve used previously?

Start a practice interview... NEW!

1. Tell us about your understanding of the role of a Health Records Clerk and why you are interested in this position.

2. What do you know about Medway NHS Foundation Trust and our commitment to providing the Best of Care by the Best People?

3. Can you describe any previous experience you have had with health records management or a similar administrative role?

4. This role requires attention to detail. Can you provide an example of a time when your attention to detail made a significant difference in your work?

5. How proficient are you with digital record-keeping systems? Can you share examples of software you’ve used previously?

Start a practice interview... NEW!

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Health Records Clerk: Click to view

To work as a Health Records Clerk in the UK, you should possess a combination of technical skills, interpersonal abilities, and knowledge relevant to health records management. Here are some essential skills required for the role:

1. Organizational Skills

- Ability to manage and maintain accurate health records.

- Skill in prioritizing tasks and managing time effectively in a busy environment.

2. Attention to Detail

- Precision in handling data and ensuring that records are accurate and up-to-date.

- Ability to spot discrepancies or errors in documentation.

3. IT Skills

- Proficiency in using electronic health record (EHR) systems and databases.

- Familiarity with standard office software (e.g., Microsoft Office, spreadsheets) to compile reports and data.

4. Understanding of Medical Terminology

- Basic knowledge of medical terminology to understand and manage health records effectively.

5. Confidentiality and Data Protection

- Understanding of the importance of patient confidentiality and data protection laws (e.g., GDPR, Data Protection Act 2018).

- Ability to handle sensitive information discreetly.

6. Communication Skills

- Strong verbal and written communication skills to interact with healthcare professionals and patients.

- Ability to convey information clearly and effectively.

7. Teamwork and Collaboration

- Capability to work as part of a healthcare team, supporting colleagues in various departments.

8. Problem-Solving Skills

- Ability to address challenges related to records management and implement solutions.

9. Basic Math Skills

- Competence in basic arithmetic for managing numerical data related to health records.

Qualifications & Experience

- A relevant qualification or training in health information management, administration, or a related field can be beneficial.

- Previous experience in a healthcare setting or administrative role may also be advantageous.

Additional Attributes

- Empathy and professionalism, given that health records clerks may sometimes deal with patients and sensitive situations.