2. What do you know about BPAS and our services? Why do you want to work for us?
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Practice Interview
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Practice Interview
Admin Assistant - 17.5 Hours • Stratford-upon-avon
British Pregnancy Advisory Service (BPAS)
Thank you for your interest in the position of Admin Assistant - 17.5 Hours
in Stratford-upon-avon
with British Pregnancy Advisory Service (BPAS).
British Pregnancy Advisory Service (BPAS)
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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1. Can you tell us a bit about your career background and what led you to apply for this position with BPAS? Can you tell us a bit about your career background and what led you to apply for this position with BPAS?
2. What do you know about BPAS and our services? Why do you want to work for us? What do you know about BPAS and our services? Why do you want to work for us?
3. Describe your previous experience in an office or administrative role. What were your primary responsibilities? Describe your previous experience in an office or administrative role. What were your primary responsibilities?
4. Can you provide an example of a time when you had to manage multiple tasks simultaneously? How did you prioritise your workload? Can you provide an example of a time when you had to manage multiple tasks simultaneously? How did you prioritise your workload?
5. What clerical procedures are you familiar with, and how do you ensure accuracy when handling documentation? What clerical procedures are you familiar with, and how do you ensure accuracy when handling documentation?
6. How do you approach communicating with clients who may be upset or distressed? Can you share a specific example? How do you approach communicating with clients who may be upset or distressed? Can you share a specific example?
7. Describe a situation where you had to liaise with both internal colleagues and external parties. How did you ensure effective communication? Describe a situation where you had to liaise with both internal colleagues and external parties. How did you ensure effective communication?
8. In this role, attention to detail is crucial. Can you provide an example of a time when your attention to detail had a significant impact on a project or task? In this role, attention to detail is crucial. Can you provide an example of a time when your attention to detail had a significant impact on a project or task?
9. How do you verify that all required documentation is complete and accurate? How do you verify that all required documentation is complete and accurate?
10. What does being a supportive team player mean to you, and how do you embody this in the workplace? What does being a supportive team player mean to you, and how do you embody this in the workplace?
11. Can you share an example of how you've contributed to a positive team dynamic in a previous role? Can you share an example of how you've contributed to a positive team dynamic in a previous role?
12. This role may require covering shifts in Coventry and Nuneaton. How do you feel about travelling to different sites, and how do you adapt to new environments? This role may require covering shifts in Coventry and Nuneaton. How do you feel about travelling to different sites, and how do you adapt to new environments?
13. Describe a challenging situation you faced in an administrative role and how you resolved it. Describe a challenging situation you faced in an administrative role and how you resolved it.
14. What do you believe are the most important qualities an Admin Assistant should possess in a healthcare setting like BPAS? What do you believe are the most important qualities an Admin Assistant should possess in a healthcare setting like BPAS?
15. How do you ensure that clients feel accepted and supported when interacting with them over the phone or in person? How do you ensure that clients feel accepted and supported when interacting with them over the phone or in person?
16. What are your long-term career goals, and how does this position align with those goals? What are your long-term career goals, and how does this position align with those goals?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdmin Assistant - 17.5 Hours with British Pregnancy Advisory Service (BPAS) in Stratford-upon-avon, Warwickshire\n\n Do you enjoy working within a busy office or reception environment, where no two days are the same? We are looking for an experienced Admin Assistant to come and join our Warwickshire Cluster for 17.5 hours per week on a Monday, Tuesday and Thursday. Your main unit will be Stratford Upon Avon, with the expectation to cover in Coventry and Nuneaton when required. A detailed shift pattern can be found in the further information section below. You'll work as part of the team in carrying out administration tasks in an efficient and friendly manner ensuring that clients feel accepted, supported, and confident about BPAS services. About You: You will have proven experience of working within an office environment, where you've carried out administration duties. You will be an excellent communicator both internally and externally and will demonstrate a friendly and positive attitude when interacting with clients, colleagues, and external parties. Answer and direct telephone queries, liaising with both internal and external colleagues, as necessary. Accurately check or complete BPAS and legal paperwork, ensuring all relevant documentation is available for the clients episode of care. Monitor, edit and amend appointment list, using as appropriate BPAS booking system, informing clients if changes to their appointment become necessary. Assist in the monitoring, control and ordering of stock, sort and distribute incoming mail and prepare and despatch statistical information and reports. We are also looking for: Experience of dealing face to face with patients who may be upset, within a care environment. Knowledge of clerical procedures including checking documentation, telephone, and reception duties. Good attention to detail, supportive towards colleagues and clients and is an effective team player. About us The full job description and salary details can be found in the supporting documents on the right hand side. These are available for you to download and review. Further Information Salary: £22,431 - £26,382 per annum pro rata (£11.98-£14.09p/h) - depending on skills/experience. Mileage will be reimbursed at rate as determined by the BPAS Expenses policy in place at the time. Hours: 17.5 hours per week Monday 09:00 to 14:00 - Stratford upon Avon Tuesday 08:30 to 16:30 - Coventry Thursday 09:00 to 14:00 - Stratford upon Avon or Nuneaton Locations: BPAS Stratford - Rother House Medical Centre, Alcester Rd, Stratford-upon-Avon CV37 6PP - base unit BPAS Coventry - Oasis Health Care Cheyslesmore Surgery, 51 Quinton Park, Coventry CV3 5PZ BPAS Nuneaton - Stockingford Medical Centre, 13 Northumberland Ave, Nuneaton CV10 8EJ For the opening times of the units please visit www.bpas.org Interested so far? Don't delay, apply today! This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested. The Small Print: All applicants must be pro-choice. If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion. References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment. "}