{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with The Castle Practice in Birmingham\n\n Receptionists required for a busy GP practice in Castle Bromwich. We are looking for someone preferably with experience who is flexible and computer literate, able to perform under pressure with excellent attention to detail , reliable, and a great multi tasker for this fast paced receptionist role. The position available is for 16 hours - 4 days per week 2 Morning shifts and 2 Afternoon shifts Interviews will be held early November date tbc Main duties of the role are: The suitable candidate will be required to answer telephone calls, manning front reception desk to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Undertake General Office admin duties including new patient registrations, the transfer and processing of medical records, maintenance of paper and electronic medical records and other day to day office duties in a timely and effective manner. Have a good standard of education including Math and English. Previous experience of computer based systems and software packages are desirable. About us Job Title: Receptionist Responsible to: Practice Manager/Lead Receptionist Responsible for: N/A Job Purpose: To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team Duties and Responsibilities Telephone Duties 1. Making appointments 2. Taking requests for prescriptions 3. Giving out results 4. Ambulance transport bookings 5. Home visit requests 6. Deal with general enquiries and complaints 7. Contacting other providers Reception Duties 8. Register new patients and temporary residents 9. Greet and direct patients and visitors 10. Making appointments 11. Handing out prescriptions 12. Ensure outstanding queries are explained and handed over to next shift, as necessary 13. Respond to needs of doctors and nurses during surgery 14. Collect payments from patients for non-NHS services 15. Deal with general enquiries and complaints Filing 16. Pulling medical envelopes when requested by doctors Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to repeat prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Make refreshments for doctors and other team members, participate in washing up 24. Any other reasonable duties as necessary "}