Receptionist inBirmingham inBirmingham PUBLISHED 24 OCT 2024
The Castle Practice rqRXPivV
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Receptionists required for a busy GP practice in Castle Bromwich.
We are looking for someone preferably with experience who is flexible and computer literate, able to perform under pressure with excellent attention to detail , reliable, and a great multi tasker for this fast paced receptionist role.
The position available is for
16 hours - 4 days per week 2 Morning shifts and 2 Afternoon shifts
Interviews will be held early November date tbc
Main duties of the role are:
The suitable candidate will be required to answer telephone calls, manning front reception desk to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake General Office admin duties including new patient registrations, the transfer and processing of medical records, maintenance of paper and electronic medical records and other day to day office duties in a timely and effective manner.
Have a good standard of education including Math and English.
Previous experience of computer based systems and software packages are desirable.
About us
Job Title:
Receptionist
Responsible to:
Practice Manager/Lead Receptionist
Responsible for:
N/A
Job Purpose:
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1.
Making appointments
2.
Taking requests for prescriptions
3.
Giving out results
4.
Ambulance transport bookings
5.
Home visit requests
6.
Deal with general enquiries and complaints
7.
Contacting other providers
Reception Duties
8.
Register new patients and temporary residents
9.
Greet and direct patients and visitors
10.
Making appointments
11.
Handing out prescriptions
12.
Ensure outstanding queries are explained and handed over to next shift, as necessary
13.
Respond to needs of doctors and nurses during surgery
14.
Collect payments from patients for non-NHS services
15.
Deal with general enquiries and complaints
Filing
16.
Pulling medical envelopes when requested by doctors
Prescriptions
17.
Dealing with requests for repeat prescriptions
18.
Raising prescriptions as per Practice protocols
19.
Dealing with queries relating to repeat prescriptions
General
20.
Input and extract information from Practice computer system
21.
Observe health and safety guidelines at all times
22.
General housekeeping (e.g. keeping reception and waiting areas tidy)
23.
Make refreshments for doctors and other team members, participate in washing up
24.
Any other reasonable duties as necessary
Receptionists required for a busy GP practice in Castle Bromwich.
We are looking for someone preferably with experience who is flexible and computer literate, able to perform under pressure with excellent attention to detail , reliable, and a great multi tasker for this fast paced receptionist role.
The position available is for
16 hours - 4 days per week 2 Morning shifts and 2 Afternoon shifts
Interviews will be held early November date tbc
Main duties of the role are:
The suitable candidate will be required to answer telephone calls, manning front reception desk to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Undertake General Office admin duties including new patient registrations, the transfer and processing of medical records, maintenance of paper and electronic medical records and other day to day office duties in a timely and effective manner.
Have a good standard of education including Math and English.
Previous experience of computer based systems and software packages are desirable.
About us
Job Title:
Receptionist
Responsible to:
Practice Manager/Lead Receptionist
Responsible for:
N/A
Job Purpose:
To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team
Duties and Responsibilities
Telephone Duties
1.
Making appointments
2.
Taking requests for prescriptions
3.
Giving out results
4.
Ambulance transport bookings
5.
Home visit requests
6.
Deal with general enquiries and complaints
7.
Contacting other providers
Reception Duties
8.
Register new patients and temporary residents
9.
Greet and direct patients and visitors
10.
Making appointments
11.
Handing out prescriptions
12.
Ensure outstanding queries are explained and handed over to next shift, as necessary
13.
Respond to needs of doctors and nurses during surgery
14.
Collect payments from patients for non-NHS services
15.
Deal with general enquiries and complaints
Filing
16.
Pulling medical envelopes when requested by doctors
Prescriptions
17.
Dealing with requests for repeat prescriptions
18.
Raising prescriptions as per Practice protocols
19.
Dealing with queries relating to repeat prescriptions
General
20.
Input and extract information from Practice computer system
21.
Observe health and safety guidelines at all times
22.
General housekeeping (e.g. keeping reception and waiting areas tidy)
23.
Make refreshments for doctors and other team members, participate in washing up
24.
Any other reasonable duties as necessary
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