Interview for Receptionist / Care Navigator

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Practice Interview

Practice Interview

Receptionist / Care Navigator • Old Harlow
Primary Care Careers

Thank you for your interest in the position of Receptionist / Care Navigator in Old Harlow with Primary Care Careers.

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Role: Receptionist / Care Navigator in Old Harlow

Interviewed on Saturday 11 January 2025 at 06:00.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist / Care Navigator with Primary Care Careers in Old Harlow, Essex\n\n The Old Harlow Health Centre has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 15 hours per week working 1.00pm to 6.30pm, Wednesday to Friday. The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone. General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills Greeting and directing all patients. Making appointments. Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. Advising patients of practice procedures. Registering new patients. Accurately maintaining patient database and records, photocopying, filing and scanning. About us If you would like to find out more information about this role, please see the attached job specification. "}