Interview for Team Administrator - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Team Administrator • Yeovil
Somerset NHS Foundation Trust

Thank you for your interest in the position of Team Administrator in Yeovil with Somerset NHS Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us a bit about yourself and your interest in working with the Intensive Dementia Service? Can you tell us a bit about yourself and your interest in working with the Intensive Dementia Service?

2. What do you understand about the role of a Team Administrator in a healthcare setting, particularly in the context of dementia care? What do you understand about the role of a Team Administrator in a healthcare setting, particularly in the context of dementia care?

3. Describe your previous experience in an administrative role. How has it prepared you for this position within the NHS? Describe your previous experience in an administrative role. How has it prepared you for this position within the NHS?

4. This role requires effective communication with patients and their carers. Can you provide an example of how you have successfully managed sensitive conversations or situations in the past? This role requires effective communication with patients and their carers. Can you provide an example of how you have successfully managed sensitive conversations or situations in the past?

5. How do you ensure that you maintain patient confidentiality while performing your administrative duties? How do you ensure that you maintain patient confidentiality while performing your administrative duties?

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You can answer as many of these questions as you want. Good luck!

1. Can you tell us a bit about yourself and your interest in working with the Intensive Dementia Service?

quezAaYl General Questions

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Interview Summary
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Role: Team Administrator in Yeovil

Interviewed on Wednesday 16 April 2025 at 12:01.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTeam Administrator with Somerset NHS Foundation Trust in Yeovil, Somerset\n\n To work as a member of the Intensive Dementia Service, providing an alternative to hospital admission for people with dementia. The post holder may be required to work flexibly at times to meet the needs of the service. To provide efficient administrative support within the Intensive Dementia Service. To communicate with patients and carers in order to arrange appointments and provide information. To ensure the timely return of statistical data as required To help develop, organise and implement office systems that ensure waiting times are monitored and adhered to, including filing, post messages etc. To provide information to patients, staff, carers, relatives, GPs, Community Mental Health Teams, relating to appointments, care, the service and meetings, verbally, by telephone, face to face or written, in a tactfully and courteous manner, often requiring non-clinical advice, involving careful analysis of delicate situations regarding patient care, requiring knowledge of patient confidentiality. To establish and maintain good working relationships with all disciplines of staff within the team. Participating in appropriate meetings, training and service development. Assisting with ensuring there are appropriate staff on duty. To organise and prioritise own routine and non routine daily workload. Undertake necessary follow up action arising from meetings. About us Please see attached Job Description & Person Specification for further details of duties and responsibilities. "}