Interim Service Manager - 12 month FTC • Guildford Catalyst Support
Thank you for your interest in the position of Interim Service Manager - 12 month FTC
in Guildford
with Catalyst Support.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nInterim Service Manager - 12 month FTC with Catalyst Support in Guildford, Surrey\n\n Main purpose of job: We are seeking a passionate and experienced Interim Service Manager to work with our mental health and specialist support services. This role is being recruited with the dual purpose of: Working with existing services where management and leadership capacity is stretched; and Leading the mobilisation of new services which our client anticipates receiving funding for very shortly. Catalyst Support is making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of our services during this interim period. It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and in line with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams. The successful candidate will have the skills and experience to step into and lead through challenging situations. They will also be able to work in a constructive and collaborative partnership environment with key partner organisations, including the NHS, commissioners and other VCSEs. We are making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of their services during this interim period. You may be managing existing services and involved in the setting up of new services. It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and inline with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams. People Management Lead, mentor and support a dedicated team of service staff Foster a positive and collaborative work environment Conduct regular performance reviews and provide constructive feedback Ensure staff adherence to organizational policies and procedures Data Reporting Oversee the collection, analysis, and reporting of service data Ensure accurate and timely data entry and reporting Utilize data to inform service improvements and decision-making Prepare detailed reports for senior management and stakeholders Management of Service Contract Monitor and manage the service contract to ensure compliance with terms and conditions Liaise with external partners and stakeholders to maintain strong working relationships Ensure services are delivered within budget and to a high standard Identify and address any issues or risks related to the service contract "}