Interim Service Manager - 12 month FTC inGuildford inGuildford PUBLISHED 7 DEC 2023
Catalyst Support rQU7m64P
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Main purpose of job:
We are seeking a passionate and experienced
Interim
Service Manager
to work with our mental health and specialist support services. This role is being recruited with the dual purpose of:
Working with existing services where management and leadership capacity is stretched; and
Leading the mobilisation of new services which our client anticipates receiving funding for very shortly.
Catalyst Support is making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of our services during this interim period.
It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and in line with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams.
The successful candidate will have the skills and experience to step into and lead through challenging situations. They will also be able to work in a constructive and collaborative partnership environment with key partner organisations, including the NHS, commissioners and other VCSEs.
We are making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of their services during this interim period. You may be managing existing services and involved in the setting up of new services.
It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and inline with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams.
People Management
Lead, mentor and support a dedicated team of service staff
Foster a positive and collaborative work environment
Conduct regular performance reviews and provide constructive feedback
Ensure staff adherence to organizational policies and procedures
Data Reporting
Oversee the collection, analysis, and reporting of service data
Ensure accurate and timely data entry and reporting
Utilize data to inform service improvements and decision-making
Prepare detailed reports for senior management and stakeholders
Management of Service Contract
Monitor and manage the service contract to ensure compliance with terms and conditions
Liaise with external partners and stakeholders to maintain strong working relationships
Ensure services are delivered within budget and to a high standard
Identify and address any issues or risks related to the service contract
Main purpose of job:
We are seeking a passionate and experienced
Interim
Service Manager
to work with our mental health and specialist support services. This role is being recruited with the dual purpose of:
Working with existing services where management and leadership capacity is stretched; and
Leading the mobilisation of new services which our client anticipates receiving funding for very shortly.
Catalyst Support is making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of our services during this interim period.
It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and in line with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams.
The successful candidate will have the skills and experience to step into and lead through challenging situations. They will also be able to work in a constructive and collaborative partnership environment with key partner organisations, including the NHS, commissioners and other VCSEs.
We are making a positive impact in the community by providing essential mental health support to those in need. The Service Manager is a critical role, ensuring the smooth operation and management of their services during this interim period. You may be managing existing services and involved in the setting up of new services.
It is important that you are able to drive continuous improvement, building strong relationships with delivery partners, providing high quality services, on budget and inline with the service specifications. Building a culture where staff are valued and listened to is key and working hands on to develop and manage your teams.
People Management
Lead, mentor and support a dedicated team of service staff
Foster a positive and collaborative work environment
Conduct regular performance reviews and provide constructive feedback
Ensure staff adherence to organizational policies and procedures
Data Reporting
Oversee the collection, analysis, and reporting of service data
Ensure accurate and timely data entry and reporting
Utilize data to inform service improvements and decision-making
Prepare detailed reports for senior management and stakeholders
Management of Service Contract
Monitor and manage the service contract to ensure compliance with terms and conditions
Liaise with external partners and stakeholders to maintain strong working relationships
Ensure services are delivered within budget and to a high standard
Identify and address any issues or risks related to the service contract
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