{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nICT Desktop Support Technician with Betsi Cadwaladr University Health Board in Abergele\n\n This post is Fixed term/Secondment for 15 months to meet the needs of the service. Full time - 37.5 Hours per week - Fixed Term Contact The role of the ICT Desktop Support Technician is to provide second line support, both in person and remotely in both clinical and non-clinical settings. Extensive knowledge and experience with complex troubleshooting of Windows operating systems is essential for this role. Experience with supporting technologies such as SCCM, Active Directory and DHCP, in a large enterprise infrastructure environment would be beneficial. You will need to demonstrate good technical knowledge with hardware and software in a busy environment. You will be working within a team on a rota basis but be able to work independently and be comfortable planning your workload in an efficient manner. You will be working closely with other ICT teams such as Server Infrastructure and Voice & Data, in order to troubleshoot and resolve issues. Additionally, the post holder should have excellent interpersonal skills, as they will be required to speak with all levels of personnel throughout the organisation as well as third party providers. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. "}