1. Can you describe your experience in leading a pharmacy team? What strategies do you use to ensure high-quality, patient-focused services? Can you describe your experience in leading a pharmacy team? What strategies do you use to ensure high-quality, patient-focused services?
2. How do you approach the induction process for newly appointed pharmacists? What key elements do you think are essential for a successful onboarding? How do you approach the induction process for newly appointed pharmacists? What key elements do you think are essential for a successful onboarding?
3. Can you discuss a time when you had to manage a conflict within your team? How did you resolve it? Can you discuss a time when you had to manage a conflict within your team? How did you resolve it?
4. What is your approach to ensuring that all pharmacy services meet regulatory standards? Can you provide an example of a challenge you've faced in this area? What is your approach to ensuring that all pharmacy services meet regulatory standards? Can you provide an example of a challenge you've faced in this area?
5. How do you ensure compliance with internal governance checks? What steps do you take if an issue is identified? How do you ensure compliance with internal governance checks? What steps do you take if an issue is identified?
6. Can you explain your understanding of the GPhC standards and how you promote these within your team? Can you explain your understanding of the GPhC standards and how you promote these within your team?
7. Describe your experience with investigating pharmacy complaints or incidents. What steps do you take to ensure timely and effective reporting? Describe your experience with investigating pharmacy complaints or incidents. What steps do you take to ensure timely and effective reporting?
8. How would you support the development and implementation of corrective actions following an incident report? How would you support the development and implementation of corrective actions following an incident report?
9. Can you provide an example of how you've used Key Performance Indicators (KPIs) to improve pharmacy services? Can you provide an example of how you've used Key Performance Indicators (KPIs) to improve pharmacy services?
10. How do you plan and coordinate pharmacist resources to ensure effective daily operations? How do you plan and coordinate pharmacist resources to ensure effective daily operations?
11. What strategies would you implement to support the successful delivery of QEF Pharmacy’s Key Performance Indicators? What strategies would you implement to support the successful delivery of QEF Pharmacy’s Key Performance Indicators?
12. Can you describe a time when you contributed to the development of standard operating procedures? What was your role in the process? Can you describe a time when you contributed to the development of standard operating procedures? What was your role in the process?
13. What qualities do you look for when shortlisting and interviewing pharmacist candidates? What qualities do you look for when shortlisting and interviewing pharmacist candidates?
14. How do you approach performance management and appraisals within your team? Can you provide an example of how you’ve handled a performance issue? How do you approach performance management and appraisals within your team? Can you provide an example of how you’ve handled a performance issue?
15. How do you align your team's objectives with the wider business strategy and objectives of QE Facilities? How do you align your team's objectives with the wider business strategy and objectives of QE Facilities?
16. What do you believe are the key challenges facing outpatient pharmacy services today? How would you address these challenges in your role? What do you believe are the key challenges facing outpatient pharmacy services today? How would you address these challenges in your role?
17. Can you describe your philosophy on promoting a just culture in the workplace? How do you encourage transparency and learning from errors? Can you describe your philosophy on promoting a just culture in the workplace? How do you encourage transparency and learning from errors?
18. What motivates you to work in the outpatient pharmacy sector, and what are your professional aspirations within this field? What motivates you to work in the outpatient pharmacy sector, and what are your professional aspirations within this field?
19. How do you keep up to date with developments in pharmacy regulations and best practices? How do you keep up to date with developments in pharmacy regulations and best practices?
You can answer as many of these questions as you want.
Good luck!