{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Navigator with The Quarter Jack Surgery in Wimborne, Dorset\n\n Care Navigator Responsible to Operations Manager Our Care Navigators provide the first point of contact for our patients and act as a focal point of communication between patients, doctors and other medical staff. Care Navigators are key members of The Quarter Jack Surgery team. They are trained to work with all the resources available to them which may include signposting patients to another service, offering self help advice or booking with an appropriate clinician in the practices multi-disciplinary team. This work is often referred to as care navigation. The following are the core responsibilities of a Care Navigator. There may be on occasion a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels. KNOWLEDGE, SKILLS EXPERIENCE REQUIRED Good team working skills Able to provide a professional and warm welcome to our patients Ability to maintain confidentiality Good telephone manner and inter-personal skills Good standard of general education Ability to work with a methodical and careful approach Flexibility to adjust work patterns to meet additional workload as it arises Ability to remain calm and well-organised under pressure IT-literate, able to use email effectively, with basic knowledge of web-based and windows-based systems. Able to multi-task and prioritise Empathy Honesty Punctuality See attachment KNOWLEDGE, SKILLS EXPERIENCE REQUIRED Good team working skills Able to provide a professional and warm welcome to our patients Ability to maintain confidentiality Good telephone manner and inter-personal skills Good standard of general education Ability to work with a methodical and careful approach Flexibility to adjust work patterns to meet additional workload as it arises Ability to remain calm and well-organised under pressure IT-literate, able to use email effectively, with basic knowledge of web-based and windows-based systems. Able to multi-task and prioritise Empathy Honesty About us See attachment KNOWLEDGE, SKILLS EXPERIENCE REQUIRED Good team working skills Able to provide a professional and warm welcome to our patients Ability to maintain confidentiality Good telephone manner and inter-personal skills Good standard of general education Ability to work with a methodical and careful approach Flexibility to adjust work patterns to meet additional workload as it arises Ability to remain calm and well-organised under pressure IT-literate, able to use email effectively, with basic knowledge of web-based and windows-based systems. Able to multi-task and prioritise Empathy Honesty "}