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Saving... jbnsO65u Wirral University Teaching Hospitals NHS Trust {"required":[],"optional":[{"id":"queHQNyO","grouping":"General Questions","question":"Can you tell us a bit about yourself and your experience in administrative roles?"},{"id":"quefwKpp","grouping":"General Questions","question":"What attracts you to this position at Wirral University Teaching Hospitals NHS Trust?"},{"id":"queEmLc6","grouping":"Experience and Skills","question":"Can you describe your previous experience in a reception or administrative role?"},{"id":"queb59yZ","grouping":"Experience and Skills","question":"What software or tools are you familiar with that would be relevant for this role?"},{"id":"quewttqi","grouping":"Experience and Skills","question":"How do you prioritise your workload when faced with multiple tasks?"},{"id":"queUldgd","grouping":"Customer Service and Communication","question":"How would you handle a difficult or upset caller at the reception?"},{"id":"quepLZPz","grouping":"Customer Service and Communication","question":"Can you provide an example of a time when you successfully dealt with a challenging enquiry?"},{"id":"queKakPc","grouping":"Customer Service and Communication","question":"What strategies do you use to ensure effective communication with colleagues and patients alike?"},{"id":"quevc2b0","grouping":"Organisational Skills","question":"Describe your approach to managing administrative duties and ensuring that tasks are completed accurately and on time."},{"id":"que2qUyX","grouping":"Organisational Skills","question":"How would you organise your work to ensure that you can manage both face-to-face interactions and calls simultaneously?"},{"id":"queXeiml","grouping":"Confidentiality and Compliance","question":"What do you understand by the Code of Confidentiality and the Data Protection Act, and why are they important in a healthcare setting?"},{"id":"quePLlVl","grouping":"Confidentiality and Compliance","question":"Can you give an example of how you have maintained confidentiality in your previous roles?"},{"id":"quemwPcI","grouping":"Teamwork and Collaboration","question":"How do you see yourself contributing to the success of the team at the Education Centre?"},{"id":"queBmWbj","grouping":"Teamwork and Collaboration","question":"Describe a time when you worked as part of a team to achieve a goal. What was your role, and what was the outcome?"},{"id":"que7EjgN","grouping":"Adaptability and Problem-solving","question":"How do you handle unexpected situations or changes in your work environment?"},{"id":"que8XPeN","grouping":"Adaptability and Problem-solving","question":"Can you describe a time you had to learn something new quickly to complete a task? How did you approach the learning process?"},{"id":"quelo823","grouping":"Motivation and Career Goals","question":"What are your long-term career aspirations, and how does this position align with them?"},{"id":"que809iy","grouping":"Motivation and Career Goals","question":"Why do you believe it is important to work in a healthcare setting, particularly in an administrative capacity?"},{"id":"queolrc9","grouping":"Closing","question":"Do you have any questions for us about the role or the organisation?"}]} ![]()
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Practice Interview
Practice Interview
Reception/Administrative Assistant • Wirral
Wirral University Teaching Hospitals NHS Trust
Thank you for your interest in the position of Reception/Administrative Assistant
in Wirral
with Wirral University Teaching Hospitals NHS Trust.
Wirral University Teaching Hospitals NHS Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
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1. Can you tell us a bit about yourself and your experience in administrative roles? Can you tell us a bit about yourself and your experience in administrative roles?
2. What attracts you to this position at Wirral University Teaching Hospitals NHS Trust? What attracts you to this position at Wirral University Teaching Hospitals NHS Trust?
3. Can you describe your previous experience in a reception or administrative role? Can you describe your previous experience in a reception or administrative role?
4. What software or tools are you familiar with that would be relevant for this role? What software or tools are you familiar with that would be relevant for this role?
5. How do you prioritise your workload when faced with multiple tasks? How do you prioritise your workload when faced with multiple tasks?
6. How would you handle a difficult or upset caller at the reception? How would you handle a difficult or upset caller at the reception?
7. Can you provide an example of a time when you successfully dealt with a challenging enquiry? Can you provide an example of a time when you successfully dealt with a challenging enquiry?
8. What strategies do you use to ensure effective communication with colleagues and patients alike? What strategies do you use to ensure effective communication with colleagues and patients alike?
9. Describe your approach to managing administrative duties and ensuring that tasks are completed accurately and on time. Describe your approach to managing administrative duties and ensuring that tasks are completed accurately and on time.
10. How would you organise your work to ensure that you can manage both face-to-face interactions and calls simultaneously? How would you organise your work to ensure that you can manage both face-to-face interactions and calls simultaneously?
11. What do you understand by the Code of Confidentiality and the Data Protection Act, and why are they important in a healthcare setting? What do you understand by the Code of Confidentiality and the Data Protection Act, and why are they important in a healthcare setting?
12. Can you give an example of how you have maintained confidentiality in your previous roles? Can you give an example of how you have maintained confidentiality in your previous roles?
13. How do you see yourself contributing to the success of the team at the Education Centre? How do you see yourself contributing to the success of the team at the Education Centre?
14. Describe a time when you worked as part of a team to achieve a goal. What was your role, and what was the outcome? Describe a time when you worked as part of a team to achieve a goal. What was your role, and what was the outcome?
15. How do you handle unexpected situations or changes in your work environment? How do you handle unexpected situations or changes in your work environment?
16. Can you describe a time you had to learn something new quickly to complete a task? How did you approach the learning process? Can you describe a time you had to learn something new quickly to complete a task? How did you approach the learning process?
17. What are your long-term career aspirations, and how does this position align with them? What are your long-term career aspirations, and how does this position align with them?
18. Why do you believe it is important to work in a healthcare setting, particularly in an administrative capacity? Why do you believe it is important to work in a healthcare setting, particularly in an administrative capacity?
19. Do you have any questions for us about the role or the organisation? Do you have any questions for us about the role or the organisation?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReception/Administrative Assistant with Wirral University Teaching Hospitals NHS Trust in Wirral\n\n This post will be based on Reception of the Education Centre at Arrowe Park Hospital. The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls. To ensure that office and clerical duties are completed accurately and in a timely manner.Dealing with enquiries either by telephone, email or face to face.To comply with the Code of Confidentiality and Data Protection Act. About us Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH. "}