{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist MATERNITY COVER with Cockfosters Medical Centre in Barnet, Hertfordshire\n\n ***PREVIOUS EMIS/GP SURGERY EXPERIENCE IS MANDOTORY*** We are looking for MATERNITY COVER receptionist/admin to join our well established, friendly team on a 1 year contract. If the candidate's performance is excellent during the cover period, they may have the opportunity to apply for a permeant position in the practice after a year. *APPLY ONLY IF YOU HAVE PREVIOUS EXPERIENCE IN PRIMARY CARE/GP SURGERY OR EMIS AS THIS IS ONLY A MATERNITY COVER JOB HENCE WE NEED SOMEONE WITH PREVIOUS EXPERIENCE IN SIMILAR SETTING* You will need to have the ability to remain calm under pressure whilst providing outstanding customer service to our patient population, work as part of a team and, in accordance to practice protocols, ensuring we continue to deliver an efficient service. Working Pattern : 25-30 hours per week , on a rota shift system covering the hours between 08:00am and 18:30pm, Monday-Friday. It will be a mix of both AM and PM shifts Duties will involve assisting patients both face-to-face and over the telephone; booking appointments, sending letters, processing prescriptions, scanning, data entry, processing post, liaising with local pharmacies, GP Practices and other Health Care Services. The ideal candidate MUST have the following essential skills/attributes Reception experience/customer service Excellent communication skills, both verbal and written Professional \"can do\" attitude Good IT skills and preferably experience of SystmOne Be Flexible to cover holidays and sickness Be Flexible in working pattern About us The purpose of the role is to: Offer general assistance to the practice team To project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of administrative duties to assist in the smooth running of the practice Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies "}